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For Companies At a Glance
- Tasks: Oversee daily operations of a high-profile mixed-use estate in London.
- Company: Well-established Property Management company with a focus on excellence.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Why this job: Manage a prestigious location while ensuring safety and enhancing customer experience.
- Qualifications: Experience in Facilities or Operations Management and strong H&S knowledge.
- Other info: Join a team that values proactive communication and hands-on leadership.
The predicted salary is between 43000 - 67000 £ per year.
We are working with a well-established Property Management company who are seeking an experienced Facilities Operations Manager to oversee the day-to-day operation of a high-profile mixed-use estate in The City.
Key Responsibilities
- Manage hard and soft FM services including security, cleaning, waste management, and landscaping
- Oversee reactive helpdesk and maintenance repairs, ensuring issues are resolved within SLA's
- Lead Health & Safety and statutory compliance across the estate
- Review and manage occupier RAMS and contractor compliance
- Manage incidents and insurance claims
- Support the safe delivery of small events and estate activities
- Maintain strong relationships with occupiers, contractors, and stakeholders
Key Skills & Experience
- Proven Facilities or Operations Management experience in a retail, mixed-use, or public-realm environment
- Strong knowledge of H&S and compliance requirements
- Experience managing contractors, reactive maintenance, and helpdesk systems
- Confident communicator with a proactive, hands-on approach
Desirable Qualifications
- IOSH / NEBOSH or similar
- IWFM / BIFMA
This is a fantastic opportunity to manage a prestigious London destination with a strong focus on safety, presentation, and customer experience.
Operations Manager in London employer: Energi People
Contact Detail:
Energi People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management sector and let them know you're on the hunt for an Operations Manager role. You never know who might have the inside scoop on a job opening.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Familiarise yourself with their facilities management practices and think of examples from your experience that showcase your skills in managing hard and soft FM services.
✨Tip Number 3
Showcase your compliance knowledge! Be ready to discuss how you've handled health and safety regulations in past roles. This will demonstrate your proactive approach and understanding of statutory compliance, which is crucial for the role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Let’s get you that dream job!
We think you need these skills to ace Operations Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Facilities or Operations Management. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role and how your proactive approach aligns with our focus on safety and customer experience.
Showcase Your Communication Skills: As a confident communicator, it’s important to demonstrate this in your application. We love seeing examples of how you've maintained strong relationships with stakeholders and managed teams effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity in London!
How to prepare for a job interview at Energi People
✨Know Your Stuff
Make sure you brush up on your knowledge of facilities management, especially in mixed-use environments. Familiarise yourself with the key responsibilities listed in the job description, like managing FM services and health & safety compliance. This will show that you're not just interested in the role but also understand what it entails.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your experience in managing contractors and handling reactive maintenance. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easier for the interviewer to see how your skills align with their needs.
✨Communicate Confidently
As a Facilities Operations Manager, strong communication is key. Practice articulating your thoughts clearly and confidently. You might want to rehearse common interview questions with a friend or in front of a mirror to boost your confidence and ensure you come across as proactive and hands-on.
✨Build Rapport
Remember, interviews are a two-way street! Take the time to build rapport with your interviewers. Ask insightful questions about the company culture, their approach to health & safety, or how they manage relationships with occupiers and contractors. This shows you're genuinely interested and can help you stand out.
