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For Companies At a Glance
- Tasks: Oversee daily operations of a high-profile mixed-use estate in The City.
- Company: Well-established Property Management company with a focus on safety and customer experience.
- Benefits: Competitive salary, career growth, and the chance to manage a prestigious London destination.
- Why this job: Make a real impact on a vibrant estate while ensuring safety and compliance.
- Qualifications: Experience in Facilities or Operations Management and strong knowledge of H&S regulations.
- Other info: Dynamic role with opportunities to engage with occupiers and stakeholders.
The predicted salary is between 43200 - 72000 £ per year.
We are working with a well-established Property Management company who are seeking an experienced Facilities Operations Manager to oversee the day-to-day operation of a high-profile mixed-use estate in The City.
Key Responsibilities
- Manage hard and soft FM services including security, cleaning, waste management, and landscaping
- Oversee reactive helpdesk and maintenance repairs, ensuring issues are resolved within SLA’s
- Lead Health & Safety and statutory compliance across the estate
- Review and manage occupier RAMS and contractor compliance
- Manage incidents and insurance claims
- Support the safe delivery of small events and estate activities
- Maintain strong relationships with occupiers, contractors, and stakeholders
Key Skills & Experience
- Proven Facilities or Operations Management experience in a retail, mixed-use, or public-realm environment
- Strong knowledge of H&S and compliance requirements
- Experience managing contractors, reactive maintenance, and helpdesk systems
- Confident communicator with a proactive, hands-on approach
Desirable Qualifications
- IOSH / NEBOSH or similar
- IWFM / BIFMA
This is a fantastic opportunity to manage a prestigious London destination with a strong focus on safety, presentation, and customer experience.
Facilities Operations Manager in London employer: Energi People
Contact Detail:
Energi People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Operations Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management and facilities sector. Attend industry events or join online forums to meet potential employers and get insider info on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Show them you’re not just another candidate; demonstrate your knowledge about their operations and how your experience aligns with their needs.
✨Tip Number 3
Practice your communication skills! As a Facilities Operations Manager, you’ll need to convey information clearly and confidently. Mock interviews with friends can help you nail down your responses and boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Facilities Operations Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Facilities or Operations Management, especially in mixed-use environments. We want to see how your skills align with the key responsibilities mentioned in the job description.
Showcase Your Compliance Knowledge: Since health and safety is a big deal for us, don’t forget to mention any relevant qualifications like IOSH or NEBOSH. This will show that you’re serious about compliance and safety standards.
Be Clear and Concise: When writing your cover letter, keep it straightforward. We appreciate a proactive communicator, so make sure to express your hands-on approach and how you’ve successfully managed contractors and maintenance in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity to manage a prestigious London destination.
How to prepare for a job interview at Energi People
✨Know Your Stuff
Make sure you brush up on your knowledge of facilities management, especially in mixed-use environments. Familiarise yourself with the key responsibilities mentioned in the job description, like managing FM services and health & safety compliance. This will show that you're not just interested in the role but also understand what it entails.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your experience in managing contractors and reactive maintenance. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you demonstrate your hands-on approach and problem-solving skills effectively.
✨Communicate Confidently
As a Facilities Operations Manager, strong communication is key. Practice articulating your thoughts clearly and confidently. You might be asked about how you handle relationships with occupiers and contractors, so think of scenarios where you've successfully navigated these interactions.
✨Prepare Questions
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about their current challenges in facilities management or how they measure success in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
