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For Companies At a Glance
- Tasks: Oversee daily operations of a high-profile mixed-use estate in The City.
- Company: Well-established Property Management company with a focus on safety and customer experience.
- Benefits: Competitive salary, career growth, and the chance to manage a prestigious London destination.
- Why this job: Make a real impact on safety and presentation in a vibrant urban environment.
- Qualifications: Experience in Facilities or Operations Management and strong H&S knowledge.
- Other info: Dynamic role with opportunities to engage with occupiers and stakeholders.
The predicted salary is between 36000 - 60000 £ per year.
We are working with a well-established Property Management company who are seeking an experienced Facilities Operations Manager to oversee the day-to-day operation of a high-profile mixed-use estate in The City.
Key Responsibilities
- Manage hard and soft FM services including security, cleaning, waste management, and landscaping
- Oversee reactive helpdesk and maintenance repairs, ensuring issues are resolved within SLA’s
- Lead Health & Safety and statutory compliance across the estate
- Review and manage occupier RAMS and contractor compliance
- Manage incidents and insurance claims
- Support the safe delivery of small events and estate activities
- Maintain strong relationships with occupiers, contractors, and stakeholders
Key Skills & Experience
- Proven Facilities or Operations Management experience in a retail, mixed-use, or public-realm environment
- Strong knowledge of H&S and compliance requirements
- Experience managing contractors, reactive maintenance, and helpdesk systems
- Confident communicator with a proactive, hands-on approach
Desirable Qualifications
- IOSH / NEBOSH or similar
- IWFM / BIFM
A fantastic opportunity to manage a prestigious London destination with a strong focus on safety, presentation, and customer experience.
Facilities Operations Manager employer: Energi People
Contact Detail:
Energi People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management sector and let them know you're on the hunt for a Facilities Operations Manager role. You never know who might have the inside scoop on an opportunity.
✨Tip Number 2
Prepare for interviews by researching the company and its properties. Familiarise yourself with their operations and think about how your experience aligns with their needs. This will help you stand out as a candidate who truly gets what they do.
✨Tip Number 3
Showcase your hands-on approach! During interviews, share specific examples of how you've successfully managed facilities or operations in the past. Highlight your problem-solving skills and how you've maintained compliance and safety standards.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for roles that match your skills. Plus, it shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace Facilities Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Facilities or Operations Management, especially in retail or mixed-use environments. We want to see how your skills align with the key responsibilities mentioned in the job description.
Showcase Your Compliance Knowledge: Since health and safety is a big deal for this role, don’t forget to mention any relevant qualifications like IOSH or NEBOSH. We’re keen on seeing how you’ve managed compliance in your previous roles.
Be Proactive in Your Cover Letter: Use your cover letter to demonstrate your proactive approach and strong communication skills. Share specific examples of how you've successfully managed contractors or resolved maintenance issues in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Energi People
✨Know Your Stuff
Make sure you brush up on your knowledge of facilities management, especially in mixed-use environments. Familiarise yourself with the key responsibilities mentioned in the job description, like managing FM services and understanding H&S compliance. This will show that you're not just interested in the role but also well-prepared for it.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your experience in managing contractors and handling reactive maintenance. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easier for the interviewer to see how your skills align with their needs.
✨Communicate Confidently
As a Facilities Operations Manager, strong communication is key. Practice articulating your thoughts clearly and confidently. Be ready to discuss how you've maintained relationships with occupiers and stakeholders in previous roles, as this will demonstrate your proactive approach.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company’s approach to health and safety or how they handle contractor compliance. This shows your genuine interest in the role and helps you gauge if the company is the right fit for you.
