At a Glance
- Tasks: Oversee daily operations of a high-profile mixed-use estate in London.
- Company: Well-established Property Management company with a focus on safety and customer experience.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Why this job: Manage a prestigious location and make a real impact on community experiences.
- Qualifications: Experience in Facilities or Operations Management and strong knowledge of H&S compliance.
- Other info: Join a team that values proactive communication and hands-on leadership.
The predicted salary is between 43000 - 67000 Β£ per year.
Location: London
Salary: Β£50,000 - Β£60,000
We are working with a well-established Property Management company who are seeking an experienced Facilities Operations Manager to oversee the day-to-day operation of a high-profile mixed-use estate in The City.
Key Responsibilities:
- Manage hard and soft FM services including security, cleaning, waste management, and landscaping
- Oversee reactive helpdesk and maintenance repairs, ensuring issues are resolved within SLAβs
- Lead Health & Safety and statutory compliance across the estate
- Review and manage occupier RAMS and contractor compliance
- Manage incidents and insurance claims
- Support the safe delivery of small events and estate activities
- Maintain strong relationships with occupiers, contractors, and stakeholders
Key Skills & Experience:
- Proven Facilities or Operations Management experience in a retail, mixed-use, or public-realm environment
- Strong knowledge of H&S and compliance requirements
- Experience managing contractors, reactive maintenance, and helpdesk systems
- Confident communicator with a proactive, hands-on approach
Desirable Qualifications:
- IOSH / NEBOSH or similar
- IWFM / BIFMA
A fantastic opportunity to manage a prestigious London destination with a strong focus on safety, presentation, and customer experience.
Facilities Operations Manager in City of London employer: Energi People
Contact Detail:
Energi People Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Facilities Operations Manager in City of London
β¨Tip Number 1
Network like a pro! Reach out to your connections in the property management sector and let them know you're on the hunt for a Facilities Operations Manager role. You never know who might have the inside scoop on an opening!
β¨Tip Number 2
Prepare for interviews by researching the company and its estate. Familiarise yourself with their operations, values, and recent projects. This will help you tailor your responses and show that you're genuinely interested in the role.
β¨Tip Number 3
Practice your communication skills! As a Facilities Operations Manager, you'll need to be a confident communicator. Role-play common interview questions with a friend or in front of a mirror to boost your confidence.
β¨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for roles that match your skills. Plus, it shows you're serious about joining our team in managing high-profile estates.
We think you need these skills to ace Facilities Operations Manager in City of London
Some tips for your application π«‘
Tailor Your CV: Make sure your CV is tailored to the Facilities Operations Manager role. Highlight your experience in managing FM services and compliance, as these are key for us. Use specific examples that showcase your skills in a retail or mixed-use environment.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about facilities management and how your proactive approach can benefit our team. Donβt forget to mention your experience with health and safety regulations!
Showcase Your Communication Skills: As a Facilities Operations Manager, strong communication is essential. In your application, demonstrate how you've effectively managed relationships with contractors and stakeholders in the past. We want to see your confident and hands-on approach!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures you donβt miss out on any important updates. Plus, it shows us youβre keen to join our team!
How to prepare for a job interview at Energi People
β¨Know Your Stuff
Make sure you brush up on your knowledge of facilities management, especially in mixed-use environments. Familiarise yourself with the key responsibilities listed in the job description, like managing FM services and health & safety compliance. This will show that you're not just interested in the role but also understand what it entails.
β¨Showcase Your Experience
Prepare specific examples from your past roles that highlight your experience in managing contractors and handling reactive maintenance. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easier for the interviewer to see how your skills align with their needs.
β¨Communicate Confidently
As a Facilities Operations Manager, strong communication is key. Practice articulating your thoughts clearly and confidently. You might want to rehearse common interview questions with a friend or in front of a mirror to boost your confidence and ensure you come across as proactive and hands-on.
β¨Build Rapport
During the interview, take the time to build a connection with your interviewers. Ask insightful questions about the company culture and their expectations for the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.