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For Companies At a Glance
- Tasks: Manage patient queries, appointments, and clinical correspondence in a healthcare setting.
- Company: A dedicated healthcare provider focused on improving patient experience.
- Benefits: 27 days annual leave, cycle-to-work scheme, and wellbeing services.
- Why this job: Join a committed team making a real difference in patient care.
- Qualifications: Strong communication skills and customer care experience required.
- Other info: Basic PC skills needed; great opportunity for personal growth.
The predicted salary is between 30000 - 42000 £ per year.
A healthcare provider is looking for a Receptionist/Administrator in Kings Cross. The successful candidate will respond to patient queries, manage appointments, and handle clinical correspondence. Strong communication skills and experience in customer care are essential. Candidates should have basic PC skills.
The role offers benefits, including 27 days of annual leave, a cycle-to-work scheme, and employee wellbeing services. Join a committed team dedicated to improving patient experience and care.
Patient Care Receptionist & Admin Lead employer: Energetic Communications
Contact Detail:
Energetic Communications Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Care Receptionist & Admin Lead
✨Tip Number 1
Make sure you research the healthcare provider before your interview. Knowing their values and mission can help you tailor your responses and show that you're genuinely interested in improving patient experience.
✨Tip Number 2
Practice your communication skills! Since strong communication is key for this role, try role-playing common patient scenarios with a friend to boost your confidence and refine your responses.
✨Tip Number 3
Don’t forget to highlight your customer care experience during interviews. Share specific examples of how you've handled queries or resolved issues in the past to demonstrate your skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Patient Care Receptionist & Admin Lead
Some tips for your application 🫡
Show Off Your Communication Skills: Since strong communication is key for this role, make sure to highlight your experience in customer care. Use clear and concise language in your application to demonstrate how you can effectively respond to patient queries.
Tailor Your Application: Take a moment to customise your CV and cover letter for the Patient Care Receptionist & Admin Lead position. Mention specific experiences that relate to managing appointments and handling clinical correspondence to show us you're the right fit.
Keep It Professional Yet Friendly: We want to see your personality shine through! While maintaining professionalism, let your friendly side come across in your writing. This will help us envision how you'd interact with patients and colleagues.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved.
How to prepare for a job interview at Energetic Communications
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Patient Care Receptionist & Admin Lead. Familiarise yourself with managing patient queries and appointments, as well as handling clinical correspondence. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
Since strong communication skills are essential for this position, prepare examples from your past experiences where you effectively handled customer care or resolved queries. Practising clear and concise responses will also help you convey your thoughts better during the interview.
✨Highlight Your Tech Savviness
Basic PC skills are a must, so be ready to discuss your experience with relevant software or tools. If you've used any specific systems in previous roles, mention them. It’s also a good idea to brush up on any common healthcare software that might be relevant to the job.
✨Emphasise Team Commitment
The healthcare provider values a committed team dedicated to improving patient experience. Be prepared to talk about how you work well in a team setting and share any experiences where you contributed to enhancing patient care or team dynamics.
