At a Glance
- Tasks: Lead and coordinate operational excellence in social care across multiple sites.
- Company: A family of social-care companies dedicated to improving lives.
- Benefits: 28 days holiday, pension, training, and career progression opportunities.
- Other info: Flexible working, supportive culture, and potential for contract extension.
- Why this job: Make a real difference in vulnerable adults' lives while leading a passionate team.
- Qualifications: Experience in operational management within regulated environments, strong people skills required.
The predicted salary is between 50000 - 61000 £ per year.
Location: Slough (hybrid) — oversight across group sites in the South East
Salary: £50,000 - £61,000 per annum (dependent on experience)
Hours: Full time (core office hours Monday–Friday; flexible and rota duties for on-call/incident response)
Benefits: 28 days holiday (incl. bank holidays), pension, paid DBS, training & leadership development, mileage allowance / car allowance, free on-site parking (some sites), career progression across the group.
Contract: The role is offered on a 12-month contract, with the possibility of extension or permanent employment subject to performance and business need.
About us: We are a family of multiple social-care companies delivering person-centred residential and domiciliary support. Our mission is to improve quality of life for vulnerable adults by combining compassionate care with robust operational standards.
The role: Reporting to the owners/CEO, you will take strategic and operational responsibility across all five companies. You will lead a small senior leadership team, ensure consistent quality and compliance, and drive performance, efficiency and positive outcomes for people we support.
Key responsibilities:
- Operational leadership across the group: manage day-to-day operations and ensure consistent standards across all sites.
- People leadership: recruit, develop and retain compassionate, skilled staff; coach and support managers to build high-performing teams.
- Quality & compliance: oversee CQC/regulatory readiness, audits, incident management, safeguarding and continuous improvement.
- Service performance: set, monitor and report KPIs; use data to improve productivity, quality and service user outcomes.
- Finance & planning: lead operational budgets, forecasts and monthly reporting; support annual planning and business cases.
- Policy & systems: ensure policies, procedures and governance are implemented consistently across the group.
- Stakeholder engagement: represent the group to families, commissioners, partners and regulators; keep owners informed with clear, timely reporting.
- On-call leadership: participate in a senior rota for out-of-hours incidents (supported by duty teams).
Who we’re looking for:
- Proven operational manager with experience of running services in regulated environments (social care experience required).
- Experience leading multiple teams or sites / multi-service management.
- Strong people-management skills: recruitment, performance management, coaching.
- Commercial awareness and experience with budgets, forecasting and performance reporting.
- Confident with quality frameworks, regulatory compliance and safeguarding.
- Excellent communicator and relationship-builder.
- Calm, decisive in a crisis and able to balance compassion with robust governance.
- Full driving licence and access to a vehicle.
Personal attributes: Compassionate, resilient, pragmatic and outcomes-focused. You will value person-centred care and be motivated to raise standards across multiple services.
How to apply: To apply, please send your CV and a short cover letter (no more than one page) outlining your relevant experience and why you’re interested in this role [email address]. Applications will be reviewed on receipt and shortlisted candidates will be contacted for a first interview. We are committed to equality of opportunity and welcome applications from all backgrounds.
Group Operations Manager - Social Care in Slough employer: Endurance Health Ltd Careers
As a Group Operations Manager in our family of social-care companies based in Slough, you will join a supportive and compassionate work culture dedicated to improving the lives of vulnerable adults. We offer a range of benefits including 28 days holiday, leadership development opportunities, and a clear path for career progression, all while working in a hybrid environment that promotes work-life balance. Our commitment to operational excellence and quality care ensures that you will be part of a team that values your contributions and fosters professional growth.
Contact Details:
Endurance Health Ltd Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Group Operations Manager - Social Care in Slough
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Endurance Health Ltd Careers.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Endurance Health Ltd Careers!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Endurance Health Ltd Careers, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Endurance Health Ltd Careers or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Group Operations Manager - Social Care in Slough
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Endurance Health Ltd Careers:Before hitting send, make sure to tailor your application specifically to Endurance Health Ltd Careers! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Endurance Health Ltd Careers
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
