At a Glance
- Tasks: Lead business analysis for strategic change initiatives in a dynamic insurance environment.
- Company: Join Sompo, a global leader in insurance with a focus on innovation and collaboration.
- Benefits: Enjoy competitive pay, health benefits, and professional development opportunities.
- Other info: Be part of a diverse team that values accountability, agility, and continuous improvement.
- Why this job: Make a real impact by driving transformation and leveraging cutting-edge technology.
- Qualifications: Experience in business analysis within commercial insurance and strong analytical skills required.
The predicted salary is between 60000 - 80000 £ per year.
Are you looking for your next opportunity? Sompo has a unique opportunity for a Senior Business Transformation Analyst to join UK Change and Transformation within our Insurance Operations team. This role will sit within our London and UK Regions COO function.
The UK Change and Transformation team play a vital role in delivering improvements into those operational teams which support Underwriting, Claims and other support functions, whilst at the same time undertaking transformation activities with which to broaden, and better control the services provided by these teams.
This exciting opportunity will allow the incumbent to lead business analysis activities across a portfolio of strategic change initiatives, working closely with senior leadership, business stakeholders, technology teams, and delivery colleagues to shape and implement solutions aligned with Sompo’s strategic goals. In today’s environment, this requires a modern analytical and delivery mindset, including strong data fluency, the ability to use collaboration platforms effectively, and the practical application of AI-enabled tools to enhance the quality, pace, and insightfulness of analysis. This role will play a key part in supporting business growth and strengthening the operational resilience of the services provided to Underwriting, Underwriting Operations, Claims, and UK Insurance supporting functions.
Location: This position will be based out of our London office. We strive for collaboration which is why we offer a work environment where our employees thrive and develop long lasting careers.
What you’ll be doing:
- The Senior Business Transformation Analyst plays a critical role in shaping the future operating model of our Commercial Insurance business. Acting as a strategic partner to business leaders, this role combines deep insurance expertise, advanced analytical capability and technology awareness to identify opportunities, define solutions and drive enterprise-wide transformation.
- The successful candidate will operate at the intersection of business, data, technology and change, helping the organisation leverage AI, automation and modern digital capabilities to improve performance, efficiency and customer outcomes.
Strategic Analysis & Business Architecture
- Lead analysis of complex business challenges across underwriting, claims, pricing, operations and distribution.
- Develop end-to-end views of processes, capabilities, value streams and operating models.
- Identify strategic opportunities to improve efficiency, growth, control and customer experience.
- Support target operating model and future-state design activities.
Transformation Leadership
- Lead discovery and shaping activities for major transformation programmes.
- Facilitate senior stakeholder workshops and strategic decision-making sessions.
- Define business outcomes, success measures and benefits frameworks.
- Provide thought leadership on business change and continuous improvement.
Data, Insight & Decision Support
- Use advanced analytical techniques to identify trends and opportunities.
- Translate large datasets into strategic recommendations.
- Define KPI frameworks and management information requirements.
- Partner with data science and analytics teams to unlock business value.
AI & Digital Innovation
- Champion adoption of AI-enabled ways of working.
- Assess opportunities for GenAI, workflow automation and intelligent decision support.
- Use tools such as Cursor, Copilot, ChatGPT and emerging AI platforms to accelerate delivery and insight generation.
- Act as a bridge between business experts and technology specialists.
Commercial Insurance Expertise
- Lead and contribute to initiatives involving:
- Underwriting Workbench transformation
- Claims modernisation
- Pricing and rating platforms
- Digital trading and broker connectivity
- Policy administration modernisation
- Delegated authority ecosystems
- Operational resilience and regulatory change
Leadership & Influence
- Build strong relationships across Executive, Business and Technology stakeholders.
- Influence decisions through insight, credibility and expertise.
- Foster a culture of curiosity, innovation and continuous improvement.
Skills & Experience
Essential
- Significant Business Analysis experience within Commercial Insurance.
- Strong understanding of London Market and Company Market operations.
- Experience delivering large-scale transformation programmes.
- Advanced analytical and problem-solving capability.
- Experience using SQL, Power BI, Tableau or similar analytics tools.
- Demonstrated use of AI-enabled tools and techniques.
- Strong facilitation and stakeholder management skills.
Desirable
- Exposure to Business Architecture frameworks.
- Lean Six Sigma or Continuous Improvement experience.
- Product ownership or consulting background.
- Experience with cloud, workflow and automation platforms.
Personal Attributes
- Strategic thinker with strong execution focus.
- Highly curious and commercially aware.
- Confident engaging senior executives.
- Challenges assumptions constructively.
- Builds credibility through expertise and delivery.
- Passionate about innovation and continuous improvement.
- Creates momentum and drives change rather than waiting for direction.
Success Measures
- Strategic opportunities identified and delivered.
- Business value realised from transformation initiatives.
- Adoption of AI and modern ways of working.
- Improvement in operational performance and customer outcomes.
- Quality of stakeholder engagement and influence.
- Development of BA capability across the organisation.
At Sompo, we recognize that the talent, skills, and commitment of our employees drive our success. This is why we offer competitive, high-quality compensation and benefit programs to eligible employees. Our compensation program is built on a foundation that promotes a pay-for-performance culture, resulting in higher incentive awards, on average, when the Company does well and lower incentive awards when the Company underperforms. The total compensation opportunity for all regular, full-time employees is a combination of base salary and incentives that gets adjusted upfront based on overall Company performance with final awards based on individual performance. We continuously evaluate and update our benefit programs to ensure that our plans remain competitive and meet the needs of our employees and their dependents.
Who we are and what we stand for:
At Sompo, our shared purpose is to create meaningful value for clients, communities, and each other. We strive to foster a workplace where everyone feels respected, included, and empowered to excel. As a global organization, we embrace diversity and champion equal opportunity. Guided by our core values—Accountability, Agility, Collaboration, Development, and Integrity—we build trust and support one another to achieve our goals worldwide.
Our values come to life in how we hire and grow talent. Employment decisions are based on qualifications, merit, and organizational need, and we strive to ensure equitable access to opportunities so everyone can do their best work. If you need an accommodation for any part of the application process, please contact the recruiter in charge.
Senior Business Transformation Analyst in London employer: Endurance Business Services
At Sompo, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of London where collaboration and innovation thrive. Our commitment to employee growth is reflected in our comprehensive benefits package, including health and wellness programs, professional development opportunities, and a culture that champions diversity and inclusion. Join us to make a meaningful impact in the insurance industry while advancing your career in a supportive and forward-thinking organisation.
Contact Details:
Endurance Business Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Business Transformation Analyst in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those already at Sompo. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for interviews by practising common questions related to business transformation and analytics. Use real-life examples from your experience to showcase your skills and how they align with Sompo's goals.
✨Tip Number 3
Show off your analytical chops! Be ready to discuss how you've used data and AI tools in past roles. This will demonstrate your fit for the Senior Business Transformation Analyst position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Sompo team.
We think you need these skills to ace Senior Business Transformation Analyst in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Business Transformation Analyst role. Highlight your experience in business analysis, especially within the Commercial Insurance sector, and showcase any relevant transformation projects you've led.
Craft a Compelling Cover Letter:Your cover letter should tell a story about your journey in business transformation. Use it to connect your skills with Sompo's goals, particularly around leveraging AI and modern digital capabilities to drive change.
Showcase Your Analytical Skills:Since this role requires strong analytical capabilities, be sure to include examples of how you've used data to drive decisions. Mention any tools like SQL or Power BI that you’re proficient in, as they’ll be key to your success here.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Endurance Business Services
✨Know Your Stuff
Make sure you brush up on your knowledge of the commercial insurance sector, especially the London Market. Familiarise yourself with Sompo's operations and recent transformation initiatives. This will help you speak confidently about how your experience aligns with their goals.
✨Showcase Your Analytical Skills
Prepare to discuss specific examples where you've used advanced analytical techniques to drive business improvements. Be ready to explain how you've translated complex data into actionable insights, as this role heavily relies on data fluency and strategic analysis.
✨Engage with Stakeholders
Think about how you've successfully facilitated workshops or engaged with senior stakeholders in the past. Be prepared to share your approach to building relationships and influencing decisions, as this is crucial for the Senior Business Transformation Analyst role.
✨Embrace AI and Digital Tools
Familiarise yourself with AI-enabled tools and platforms like SQL, Power BI, and ChatGPT. Be ready to discuss how you've leveraged technology to enhance performance and efficiency in previous roles, as this will demonstrate your alignment with Sompo's focus on innovation.
