Programme Manager in London

Are you looking for your next opportunity? Sompo has a unique opportunity for a Programme Manager in our UK Change and Transformation within our Insurance Operations team. The UK Change and Transformation team play a vital role in delivering improvements into those operational teams which support Underwriting, Claims and other support functions, whilst at the same time undertaking transformation activities with which to broaden, and better control the services provided by these teams. This exciting opportunity will allow the incumbent to lead and manage a portfolio of key projects, working closely with senior leadership, cross-functional teams, and external stakeholders to ensure successful delivery of programmes aligned with our Sompo strategic goals.

This delivery will play a key part in supporting business growth and strengthening the operational resilience of the services provided to Underwriting, Underwriting Operations, Claims, and UK Insurance supporting functions. The successful candidate will report to the Head of UK Change and Transformation.

Location: This position will be based out of our London office. We strive for collaboration which is why we offer a work environment where our employees thrive and develop long lasting careers.

What you’ll be doing:

• Strategic Programme Development: Lead the design, planning, and execution of end-to-end delivery of strategic programmes that span multiple interdependent projects and workstreams, ensuring alignment with Sompo’s broader business objectives and transformation agenda.
• Case for change: Develop compelling and commercially viable business cases that clearly articulate the rationale for change and secure necessary buy-in.
• Change Management Framework: Good understanding of change management practices & methodologies to ensure changes are embedded into BAU.
• Stakeholder Collaboration: Build and enhance strong relationships with key internal and external stakeholders.
• Project Execution: Lead cross-functional teams to deliver project milestones within the agreed scope, schedule, and budget.
• Capacity Planning: Work closely with senior leadership and department heads to assess resource requirements.
• Resource Management: Coordinate resources, budgets, and timelines to ensure successful implementation of each project.
• Performance Monitoring: Measure and evaluate programme performance ensuring adherence to SLAs and KPIs.
• Innovation and Continuous Improvement: Drive strategic initiatives that support the company’s growth objectives.
• Risk Management: Identify, assess, mitigate and monitor risks across programmes.
• Compliance and Governance: Ensure that all programmes adhere to legal, regulatory, and internal governance standards.
• Team Leadership: Building and leading a high-performing programme delivery team.
• Training & Development: Lead and mentor a team of project and change professionals.

What you’ll bring:

• 15+ years of experience of which 10+ in the insurance industry (ideally commercial).
• Good understanding of London Market (Lloyds and Company) Insurance across Open Market and Delegated business.
• 5+ years of experience in Programme management.
• A proven track record in the delivery of large and complex change projects.
• Good understanding of the regulatory landscape.
• Experience working closely with a wide variety of Insurance functions.
• Exceptional leadership and team management skills.
• Demonstrable skill in project management discipline.
• Advanced knowledge of project management methodologies (e.g., Agile, Waterfall).
• High energy, passion and drive to execute change.
• Excellent communication and influencing skills.

At Sompo, we recognise that the talent, skills, and commitment of our employees drive our success. This is why we offer competitive, high-quality compensation and benefit programs to eligible employees.

Who we are and what we stand for: At Sompo, our shared purpose is to create meaningful value for clients, communities, and each other. We strive to foster a workplace where everyone feels respected, included, and empowered to excel.