Credit Controller - 12 Month FTC in London

Are you looking for your next opportunity? Sompo has a unique opportunity for a Credit Controller in our Finance Operations team in our company market. This position is offered as a 12-month Fixed Term Contract (FTC).

The Credit Control team is a key component of our International Insurance Division and works closely with Lloyds, brokers, cedants, externally as well as the finance, underwriting, underwriting operations, Information Technology and claims teams internally. Driven for a collaborative resolution to cash and credit control challenges to maintain superior customer service and profitability for the organisation.

Location: This position will be based out of our London office. We strive for collaboration, which is why we offer a work environment where our employees thrive and develop long lasting careers.

What you’ll be doing:

• Pro-active credit control
• Ensure overdue/late accounts are followed up and escalated to management.
• Follow up on action points/escalations from review meetings and update Line manager.
• Analyse and review trends and provide recommendation to reduce the overdue debt in consultation with Line manager.
• Allocate signings to receivables.
• Handle and follow up on any queries from the collections operation including cash allocation.
• Allocate IPT/Taxes and follow up queries with Tax Department.
• File documentation, activity as required.
• Timely investigation and resolution of challenging accounts/cedants is expected.
• Collaborate with Finance department, underwriting department, claims department brokers and clients to resolve any queries or technical issues.
• Ad hoc duties as directed by Line Manager.

What you’ll bring:

• Experience in a similar role within the Lloyds Insurance/reinsurance market is essential.
• Experience of credit control in the Insurance sector.
• Experience of Aged Debt Reporting and analysis is essential.
• Strong Excel skills at Proficient Level (including macros) are essential for this role.
• Strong grasp of business processes and systems.
• Ability to work on own initiative.
• Ability and confidence to challenge existing procedures and use of system.
• Strong technical skills including credit control skills.
• Good understanding of Bureau systems and procedures.
• Knowledge of London Insurance and Reinsurance products would be an advantage.
• Awareness of Sox Controls is desirable but not essential.
• Associate or member of the Chartered Institute of credit management is desirable but not essential.

At Sompo, we recognise that the talent, skills, and commitment of our employees drive our success. This is why we offer competitive, high-quality compensation and benefit programs to eligible employees. Our compensation program is built on a foundation that promotes a pay-for-performance culture, resulting in higher incentive awards, on average, when the Company does well and lower incentive awards when the Company underperforms. The total compensation opportunity for all regular, full-time employees is a combination of base salary and incentives that gets adjusted upfront based on overall Company performance with final awards based on individual performance. We continuously evaluate and update our benefit programs to ensure that our plans remain competitive and meet the needs of our employees and their dependents.

Who we are and what we stand for:

At Sompo, our shared purpose is to create meaningful value for clients, communities, and each other. We strive to foster a workplace where everyone feels respected, included, and empowered to excel. As a global organization, we embrace diversity and champion equal opportunity. Guided by our core values—Accountability, Agility, Collaboration, Development, and Integrity—we build trust and support one another to achieve our goals worldwide.

Our values come to life in how we hire and grow talent. Employment decisions are based on qualifications, merit, and organizational need, and we strive to ensure equitable access to opportunities so everyone can do their best work. If you need an accommodation for any part of the application process, please contact the recruiter in charge.