Head of Processing & Programs β€” Operations Excellence Lead in London

Head of Processing & Programs β€” Operations Excellence Lead in London

London Full-Time 59400 - 72600 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead post-placement processing and drive efficiency in claims handling.
  • Company: Howden, a leader in operational excellence and innovation.
  • Benefits: Competitive salary, growth opportunities, and a collaborative work environment.
  • Other info: Join a dynamic team focused on continuous improvement and scalability.
  • Why this job: Make a real impact by improving processes and supporting client service standards.
  • Qualifications: Experience in operations, governance, and automation required.

The predicted salary is between 59400 - 72600 Β£ per year.

Howden is seeking a Head of Processing to lead post-placement processing across Bowood & Programs.

You will drive efficiency, accuracy and compliance in premium, claims and bordereau handling, working with onshore and offshore teams to deliver value and scalable processes.

The role focuses on governance, automation, and continuous improvement while partnering with brokers, technical teams, claims and finance to support growth and client service standards.

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Head of Processing & Programs β€” Operations Excellence Lead in London employer: Endsleigh

Howden is an excellent employer that fosters a culture of collaboration and innovation, making it an ideal place for professionals looking to make a significant impact in the insurance sector. With a strong focus on employee development, you will have access to continuous growth opportunities and the chance to work with diverse teams across locations, enhancing your skills in governance and automation. The Bowood location offers a vibrant work environment that encourages creativity and efficiency, ensuring that you can thrive while contributing to our commitment to excellence in client service.

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Contact Details:

Endsleigh Recruitment Team

We think you need these skills to ace Head of Processing & Programs β€” Operations Excellence Lead in London

Leadership Skills
Efficiency Improvement
Accuracy Management
Compliance Knowledge
Process Automation
Continuous Improvement
Collaboration Skills