Assistant Accommodation Manager

We are looking for a reliable and organised Assistant Accommodation Manager to support our daily operations and help deliver an exceptional living experience for our residents.

The post holder will be required to actively promote best practice throughout the organisation and to positively influence the progression and growth of the business. Key areas of responsibility will include maximising opportunities, standards and achieving the organisational targets.

This role requires strong organisational and communication skills, a keen eye for accuracy, and the ability to work collaboratively and independently. The post holder is required to demonstrate reasonable flexibility with regards to days worked. It is expected the post holder will work at weekends when required to do so.

Responsibilities

• Assist in the day-to-day management of the property portfolio and resident relations
• Welcome and coordinate visitors, contractors, and guests
• Handle queries via phone/email and provide timely updates
• Schedule and coordinate repairs, planned and reactive maintenance
• Coordinate and conduct routine property inspections and reporting
• Organise and complete inventory and check out reporting
• Assist with tenancy renewals, documentation and compliance checks
• Maintain accurate records and update the property management system
• Support with new rental enquiries, viewings and tenancy set up
• Provide general administrative support

Requirements

• Previous accommodation or residential lettings experience preferred
• Strong customer service, communication, and organisational skills
• Good IT skills (Microsoft office, property management software)
• Ability to work both independently and as part of a team
• Willingness to learn and adapt to industry practises
• Reliable, self-motivated, and detail-oriented

GDPR

Endsleigh Park Ltd (EPL) need to collect personal information about you in order to process your application for employment – It will also form the basis of a confidential personal record in electronic format. The data will be retained for administrative and statistical reporting purposes.

Following completion of our recruitment process it will be held for one year and will then be destroyed under secure conditions.

In accordance with the General Data Protection Regulation and Data Protection Act, the information provided by you will only be disclosed to those who have a legitimate reason to see it.

The lawfulness of processing this information under the General Data Protection Regulation and the Data Protection Act is for Legitimate Purposes 6(f) and in compliance with legal obligations 6(c).

The EPL Data Protection Team can be contacted if you have any questions about how we handle your personal data, contact details are available on our website

Job Types: Full-time, Permanent

Pay: From £12.21 per hour

Expected hours: 35 per week

Benefits:

• On-site parking

Work Location: In person