At a Glance
- Tasks: Provide expert technical support and deliver engaging training to customers and colleagues.
- Company: Join Endress+Hauser, a people-focused organisation committed to innovation and service excellence.
- Benefits: Collaborative work environment with opportunities for professional development and continuous improvement.
- Other info: Be part of a supportive team with excellent career growth opportunities.
- Why this job: Make a real impact in the Gas Measurement business while enhancing your technical skills.
- Qualifications: Degree in Engineering or related field; experience in technical environments preferred.
The predicted salary is between 33075 - 40425 £ per year.
Join Endress+Hauser and become part of a collaborative, people-focused organisation where innovation and service excellence go hand in hand. We are looking for a Technical Service Engineer to play a key role in supporting our Gas Measurement business, delivering expert technical support, remote diagnostics, and high-quality training to both customers and colleagues.
About the role
As a Technical Service Engineer, you will act as a central technical interface across pre- and post-sales activities. You will support complex service projects, enhance Smart Support performance, and work closely with service engineers, project engineers, and product managers to ensure outstanding customer outcomes.
What you’ll be doing:
- Act as the first point of contact for technical enquiries, delivering timely and professional support
- Provide remote troubleshooting and diagnostic support in collaboration with Field Service Engineers
- Support and witness remote calibration activities, ensuring compliance and accurate documentation
- Manage complex service projects such as system upgrades and enhancements
- Coordinate with external calibration facilities to deliver seamless project execution
- Deliver engaging customer training courses at our Manchester facility
- Support internal training and capability development across the business
- Drive Smart Support performance, identifying improvements and enhancing service delivery
- Manage customer complaints through to resolution, ensuring continuous improvement
What we’re looking for:
- Degree or equivalent in Engineering or a related field
- Experience within a technical, engineering, or instrumentation environment
- Knowledge of calibration processes and remote support tools
- Strong communication, presentation, and stakeholder engagement skills
- Excellent problem-solving and diagnostic capability
- Ability to work independently and collaboratively
- Professional and customer-focused approach
- COMPEx EX01–EX02 certification (desirable)
Working at Endress+Hauser
You will be part of a supportive and knowledgeable team, working alongside Service Engineers, Project Engineers, and Product Managers. Together, you will deliver high-quality solutions and create long-term value for our customers. At Endress+Hauser, we are committed to continuous improvement, employee development, and creating a positive and inclusive workplace culture.
Ready to take the next step in your career? Apply now!
Technical Service Engineer employer: Endress+Hauser Group
Endress+Hauser Group is an exceptional employer, offering a dynamic work environment in Leeds/York where innovation meets personal growth. With competitive salaries, comprehensive training facilities, and a strong emphasis on employee development, we empower our Service Engineers to excel in their roles while contributing to impactful projects in the Energy from Waste sector. Join us to be part of a collaborative culture that values problem-solving and communication skills, ensuring a rewarding career path.
