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- Tasks: Engage customers, drive sales, and provide tailored service solutions.
- Company: Join Endress+Hauser, a global leader in measurement instrumentation and a family-oriented workplace.
- Benefits: Enjoy a company car, flexible working, excellent training, and a great pension scheme.
- Why this job: Be part of a supportive team that values personal growth and customer satisfaction.
- Qualifications: 3+ years in consultative sales, strong communication skills, and a proactive mindset required.
- Other info: Opportunity for regional travel and participation in industry events.
The predicted salary is between 40000 - 70000 £ per year.
Endress+Hauser is seeking a dynamic and results-driven Service Sales Consultant to join our regional teams. This role focuses on driving sales of our service offerings within the assigned territory. You will play a key role in building relationships, identifying customer needs, and delivering tailored service-based solutions that enhance operational efficiency and customer satisfaction.
Main responsibilities for a Service Sales Consultant:
- Customer Engagement: Developing and maintaining strong relationships with customers within the assigned region. Acting as a trusted advisor to customers, understanding their operational challenges and identifying opportunities for our service offerings.
- Sales Execution: Promoting and selling Endress+Hauser’s portfolio of services (e.g., calibration, maintenance, training, and technical support). Achieving or exceeding sales targets for our service revenue in the designated territory.
- Technical Expertise: Providing in-depth knowledge of Endress+Hauser services to address customer inquiries. Collaborating with technical teams to design and propose customised solutions.
- Market Development: Identifying new opportunities within the customer base for service growth. Staying informed about industry trends, competitive offerings, and customer challenges. Participating in regional events, workshops, and customer training sessions to promote Endress+Hauser’s capabilities.
- Account Management: Monitoring and following up on service contracts, renewals, and ongoing customer support. Preparing and managing proposals, quotes, and negotiations. Ensuring customer satisfaction through regular follow-ups and proactive issue resolution. Working with existing Area Sales Managers to develop opportunities in Service.
Qualification + Profile for a Service Sales Consultant:
- Proven track record of consultative selling.
- 3+ years of experience in sales, preferably in services or solutions within industrial automation or process industries.
- Strong understanding of process automation and related service applications.
- Excellent communication and presentation skills, with the ability to translate technical concepts into customer-focused solutions.
- Proactive, self-motivated, and results-oriented mindset.
- Willingness to travel regionally to meet with customers.
Benefits + Perks for a Service Sales Consultant:
- The security of working for an international family-owned company who are a global driver within measurement instrumentation.
- Company car (hybrid option) or Lease car / Car allowance.
- Excellent training facilities and personal development plans for your career growth.
- Flexible working.
- Family social events throughout the year.
- Excellent pension scheme.
- Increase in annual leave with length of service.
Who we are: Endress+Hauser is a global leader in measurement instrumentation, services and solutions for industrial process engineering. Despite employing over 15,000 people worldwide, we have remained a family company, and are proud of our close-knit working environment. There are always two sides to working with us - the professional and the personal. Together they add up to a more rewarding career, day in and day out.
Sales And Service Consultant employer: Endress+Hauser Group
Contact Detail:
Endress+Hauser Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales And Service Consultant
✨Tip Number 1
Familiarise yourself with Endress+Hauser's service offerings and their unique selling points. Understanding the technical aspects of their services will help you engage customers more effectively and position yourself as a trusted advisor.
✨Tip Number 2
Network within the industry by attending relevant events, workshops, and training sessions. Building relationships with potential clients and industry peers can open doors to new opportunities and give you insights into customer needs.
✨Tip Number 3
Demonstrate your consultative selling skills during interviews by sharing specific examples of how you've successfully identified customer needs and provided tailored solutions in previous roles. This will showcase your ability to drive sales effectively.
✨Tip Number 4
Stay updated on industry trends and competitive offerings. Being knowledgeable about the market will not only help you in discussions with customers but also show your commitment to understanding the business landscape.
We think you need these skills to ace Sales And Service Consultant
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Service Sales Consultant position. Understand the key responsibilities and qualifications required, as this will help you tailor your application.
Tailor Your CV: Customise your CV to highlight relevant experience in sales, particularly in services or solutions within industrial automation. Emphasise your consultative selling skills and any technical expertise related to process automation.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of customer engagement and relationship building. Mention specific examples of how you've successfully identified customer needs and delivered tailored solutions in previous roles.
Highlight Relevant Skills: In your application, focus on your communication and presentation skills. Provide examples of how you've translated technical concepts into customer-focused solutions, as this is crucial for the role.
How to prepare for a job interview at Endress+Hauser Group
✨Know Your Product Inside Out
Make sure you have a solid understanding of Endress+Hauser's service offerings. Be prepared to discuss how these services can solve specific customer challenges and enhance operational efficiency.
✨Demonstrate Your Sales Experience
Highlight your previous sales achievements, especially in consultative selling. Be ready to share examples of how you've successfully built relationships and identified customer needs in the past.
✨Showcase Your Communication Skills
Since this role requires excellent communication and presentation skills, practice articulating technical concepts in a way that is relatable to customers. Use clear examples to demonstrate your ability to translate complex information.
✨Research Industry Trends
Stay informed about the latest trends in process automation and industrial services. Being knowledgeable about the market will help you engage in meaningful conversations and show your commitment to the role.
