At a Glance
- Tasks: Solve problems and provide solutions at customer sites, including energy facilities and power stations.
- Company: Join a global leader in measurement instrumentation with a family-owned culture.
- Benefits: Enjoy a competitive salary, company car, flexible working, and excellent training opportunities.
- Other info: Be part of a supportive team with great career growth and social events.
- Why this job: Make a real impact while developing your skills in a dynamic field service role.
- Qualifications: Experience in field service, preferably in gas analysis, and strong communication skills.
The predicted salary is between 39000 - 52000 £ per year.
At Endress+Hauser, progress happens by working together. As the global leader in measurement instrumentation, our ~17,000 employees shape the future in the field of process automation.
We are looking for a Service Engineer for the Midlands region with some national travel including Ireland. You will be working on various customer sites including Energy from Waste facilities and power stations. You must enjoy problem solving and bringing solutions to our customers.
Key Responsibilities:- Establishing and maintaining the detailed knowledge of products and services necessary for ongoing support, repair and maintenance of SICK supported equipment.
- Establishing the relevant knowledge of legislation according to products and processes, in particular Performance Monitoring, Health & Safety and Risk Assessments.
- Liaising and communicating with customers, 3rd party suppliers and internal employees to provide maximum availability of service and identifying revenue opportunities and areas for performance improvement.
- Carrying out commissioning of equipment, providing breakdown support, and delivering basic customer training as required.
- Planning site visits and attending customer sites to carry out repairs and maintain equipment with a view to commercial efficiency, viability and customer satisfaction.
- Working in conjunction with the Sales and Service team to actively generate sales activities to achieve financial targets whilst maintaining targeted profit margins.
- Communicating regularly with Manager, Market Product Manager and Sales Specialist - PA and assisting with lead generation and market intelligence.
- Working with the Service Manager to establish contracts and identify service revenue opportunities.
- Taking direct responsibility for certain specified projects and customers.
- Attending and participating in training courses and Service Meetings when requested.
- Experience of working within a field service role, particularly on customer-based sites.
- Background and experience in the Gas analysis or Gas detection Industry preferred.
- Degree in Electronics Engineering and/or Chemistry or equivalent business experience.
- Strong analytical and communication skills.
- High level of computer literacy.
- Good commercial awareness.
- Strong communication skills, both written and verbal.
- Strong interpersonal skills.
- High level of self-motivation with attention to detail.
- High degree of customer service skills.
- Able to work independently as well as part of a team.
- Able to understand and interpret technical drawings for fault diagnosis and rectification.
- Must hold a driving licence.
- Have a flexible approach to the role as some jobs require working outside contractual hours and being away from home.
- Expected to participate in a 24/7 response rota for Service Contracts.
- Must be able to work at heights.
- The security of working for an international family-owned company.
- Company car (hybrid option) or Lease car / Car allowance.
- Excellent training facilities and personal development plans for your career growth.
- Flexible working.
- Family social events throughout the year.
- Excellent pension scheme.
- Increase in annual leave with length of service.
Field Service Engineer in Manchester employer: Endress+Hauser Group
Endress+Hauser Group is an exceptional employer, offering a dynamic work environment in Leeds/York where innovation meets personal growth. With competitive salaries, comprehensive training facilities, and a strong emphasis on employee development, we empower our Service Engineers to excel in their roles while contributing to impactful projects in the Energy from Waste sector. Join us to be part of a collaborative culture that values problem-solving and communication skills, ensuring a rewarding career path.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer in Manchester
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Endress+Hauser on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge. Make sure we can confidently discuss instrumentation and process automation topics. Show them we’re not just a good fit, but the perfect one!
✨Tip Number 3
Practice our problem-solving skills! Think of real-life scenarios where we’ve tackled challenges in field service roles. Being able to share these experiences will impress the interviewers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re genuinely interested in joining the team at Endress+Hauser.
We think you need these skills to ace Field Service Engineer in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Field Service Engineer role. Highlight your experience in instrumentation and process automation, and don’t forget to mention any relevant projects or achievements that showcase your problem-solving skills.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with Endress+Hauser and how your background aligns with their mission. Keep it concise but impactful!
Showcase Your Communication Skills:Since this role involves liaising with customers and internal teams, make sure to demonstrate your strong communication skills in your application. Use clear and professional language, and don’t shy away from sharing examples of successful collaborations.
Apply Through Our Website:We encourage you to apply through our website for a seamless application process. It’s the best way to ensure your application gets the attention it deserves, and you’ll find all the details you need right there!
How to prepare for a job interview at Endress+Hauser Group
✨Know Your Stuff
Make sure you brush up on your knowledge of instrumentation and process automation. Familiarise yourself with the specific products and services offered by Endress+Hauser, as well as relevant legislation like Health & Safety regulations. This will show that you're not just interested in the role but are also prepared to hit the ground running.
✨Show Off Your Problem-Solving Skills
Since the role involves a lot of troubleshooting and providing solutions, be ready to discuss past experiences where you've successfully solved technical problems. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your analytical skills.
✨Communicate Like a Pro
Strong communication is key in this role, so practice articulating your thoughts clearly. Be prepared to demonstrate how you've effectively liaised with customers or team members in the past. Think of examples where your communication skills led to improved customer satisfaction or project success.
✨Be Ready for Flexibility
The job requires a flexible approach, including potential travel and working outside normal hours. During the interview, express your willingness to adapt and share any relevant experiences where you've successfully managed similar demands. This will show that you're committed and ready for the challenges ahead.
