Service Co-ordinator in Manchester

Service Co-ordinator in Manchester

Manchester Full-Time 25000 - 28000 £ / year (est.) Home office (partial)
Endress+Hauser Flowtec AG

At a Glance

  • Tasks: Coordinate field service activities and ensure efficient operations for engineers.
  • Company: Join Endress+Hauser, a global leader in measurement instrumentation with a family-oriented culture.
  • Benefits: Enjoy competitive perks like increasing annual leave, free parking, and personal development plans.
  • Other info: Be part of a close-knit team with excellent career growth opportunities.
  • Why this job: Make a real impact by supporting engineers and enhancing customer satisfaction in a dynamic environment.
  • Qualifications: Planning experience, strong communication skills, and the ability to work under pressure.

The predicted salary is between 25000 - 28000 £ per year.

Whythenshawe, Manchester - Hybrid working

Role & Responsibility as an Engineering Planning Coordinator: You will be responsible for organising the efficient and cost-effective running of Field Service activities. This will mean that both planned and reactive work is catered for and that the most appropriately positioned and qualified engineer attends our customers’ sites in the most prepared fashion as possible. You will also engage Service partners in the field as per the Service partner plan, liaising with other areas of the business to ensure customer expectations are met. As well as ensuring that your specialist field of work is tended to, you shall also understand and be capable of supporting and managing general administration tasks within the remit of this responsibility.

Main responsibilities for an Engineering Planning Coordinator:

  • Co-ordinating the day-to-day activities of the Field Service Engineers
  • Interfacing with customers by telephone and email
  • Raising and processing quotes on Salesforce and SAP for reactive site visits
  • Being aware of technicians’/engineers’ technical ability to support effective planning
  • Provision of all relevant information prior to engineers’ visits
  • Ordering and booking spare parts to boot stock for all site visits
  • Supporting our Smart Support Systems
  • Arranging parts to be sent to site
  • Supporting tooling administration activities
  • Assisting with background operational and administrative tasks to support the efficient running of the planning function and wider service team

Qualification + Profile an Engineering Planning Coordinator:

  • Previous planning background is essential
  • Good telephone manner
  • Assertiveness
  • Ability to work under pressure and think outside the box
  • To be self-motivated and have the ability to work on own initiative and as part of a team
  • A flexible approach to working activities
  • Good organisational skills

Benefits + Perks for an Engineering Planning Coordinator:

  • The security of working for an international family-owned company who are a global driver within measurement instrumentation.
  • Excellent training facilities and personal development plans for your career growth
  • Increasing annual leave with length of service
  • Free onsite parking and subsidised restaurant
  • Family social events throughout the year

Who we are: Endress+Hauser is a global leader in measurement instrumentation, services and solutions for industrial process engineering. Despite employing over 16,000 people worldwide, we have remained a family company and are proud of our close-knit working environment. There are always two sides to working with us - the professional and the personal. Together they add up to a more rewarding career, day in and day out.

Service Co-ordinator in Manchester employer: Endress+Hauser Flowtec AG

Endress+Hauser is an exceptional employer, offering a supportive and close-knit work environment in Whythenshawe, Manchester. With a strong focus on employee growth through excellent training facilities and personal development plans, we ensure that our team members thrive both professionally and personally. Enjoy the benefits of increasing annual leave with service, free onsite parking, and engaging family social events throughout the year, all while being part of a global leader in measurement instrumentation.

Endress+Hauser Flowtec AG

Contact Details:

Endress+Hauser Flowtec AG Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Service Co-ordinator in Manchester

Join Engineering Meetups!

Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Service Co-ordinator role you’re after at Endress+Hauser Flowtec AG.

Show Off Your Projects!

Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at Endress+Hauser Flowtec AG a taste of what you can bring to the table!

Engage with Online Communities

Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at Endress+Hauser Flowtec AG.

Apply Through Company Websites

When you spot a role like Service Co-ordinator at Endress+Hauser Flowtec AG, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.

We think you need these skills to ace Service Co-ordinator in Manchester

Planning Skills
Customer Service Skills
Communication Skills
Salesforce
SAP
Technical Understanding
Organisational Skills

Some tips for your application 🫡

Showcase Your Technical Expertise:When applying for an engineering role like Service Co-ordinator, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.

Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Endress+Hauser Flowtec AG a clear picture of the value you can bring.

Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Endress+Hauser Flowtec AG specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!

Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.

How to prepare for a job interview at Endress+Hauser Flowtec AG

Brush Up on Core Engineering Principles

Before heading into the interview with Endress+Hauser Flowtec AG, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!

Show Off Your Problem-Solving Skills

Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.

Relate Your Experience to the Role

In a full-time role, employers like Endress+Hauser Flowtec AG want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.

Know Your Tools and Software

Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.