Product Test Engineer

About Us:

Endpoint is an interactive response technology (IRT) systems and solutions provider that supports the life sciences industry. Since 2009, we have been working with a single vision in mind, to help sponsors and pharmaceutical companies achieve clinical trial success. Our solutions, realized through the proprietary PULSE platform, have proven to maximize the supply chain, minimize operational costs, and ensure timely and accurate patient dosing. Endpoint is headquartered in Raleigh-Durham, North Carolina with offices across the United States, Europe, and Asia.

Position Overview:

The Product Test Engineer is responsible for the testing and validation (T&V) of the product releases, enhancement and patches releases included. Working closely with the Senior Product Test Engineer and Product Manager, they are responsible for delivering a high quality system to our client (endpoint’s internal OPS teams).

Responsibilities:

• Responsible for testing through the entire lifecycle of a project, including test case development, execution and verification.
• Tracking and reporting software defects, along with verifying resolved issues in ticket tracking application.
• Assist in on-going process improvement for test case management.
• Manages defects and reports testing status to product development teams and Lead Product Test Engineer.
• Provide the product development teams with testing progress and continuous risk assessment during the Testing phase.
• Support validation efforts by acquiring evidence during testing phase, as well as generating validation reports at cycle end.
• Follow all current processes (Standard Operating Procedures and Working Instructions) for T&V cycle in Product Development.
• Proactively works to understand the major components of the product through training and project assignments.
• Displays commitment to excellence and quality.
• Create and execute test cases.
• Document traceability between testing, system requirements, and product requirements documentation in a timely manner.
• Complete all testing deliverables at the end of the testing cycle.
• Demonstrate efficient and accurate completion of all responsibilities.

Education:

• Bachelor’s degree or equivalent and/or appropriate experience.

Experience:

• 2-4 years’ experience working in software development or software testing/ Quality Assurance.
• Strong ability to understand technical software concepts and comfortable interacting with databases.
• An excruciatingly high-level of attention to detail with excellent organizational skills and a proven ability to multi-task.
• Strong interpersonal skills with the ability to work effectively with a wide variety of professionals.
• Previous experience working in a fast-paced, entrepreneurial environment preferred.
• Prior experience testing voice (IVR) web (IWR) and mobile (IMR) platforms a big plus.

Skills:

• Strong attention to detail.
• Excellent organizational and time management skills.
• Good communication skills.

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