Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead client projects from start to finish, ensuring smooth communication and satisfaction.
- Company: Join Endpoint, a leader in interactive response technology for the life sciences industry since 2009.
- Benefits: Enjoy remote work flexibility and the chance to collaborate with global teams.
- Why this job: Be part of impactful clinical trials while developing your project management skills in a dynamic environment.
- Qualifications: Bachelor's degree or equivalent experience; 2-4 years in software project management preferred.
- Other info: Fluency in Chinese and English is required; familiarity with SQL is a plus.
The predicted salary is between 36000 - 60000 £ per year.
About Us:
Endpoint is an interactive response technology (IRT) systems and solutions provider that supports the life sciences industry. Since 2009, we have been working with a single vision in mind, to help sponsors and pharmaceutical companies achieve clinical trial success. Our solutions, realized through the proprietary PULSE platform, have proven to maximize the supply chain, minimize operational costs, and ensure timely and accurate patient dosing. Endpoint is headquartered in Raleigh-Durham, North Carolina with offices across the United States, Europe, and Asia.
Position Overview:
The Project Manager is the primary client interface for client implementations, from initial engagement to study closedown. Project Managers are responsible for managing projects through the software development lifecycle and through study maintenance while working collaboratively with teammates and maintaining exceptional client satisfaction.
This role is based remotely in China with standard working hours of 9am to 6pm (UTC+8).
Responsibilities:
- Independently lead projects of moderate to high complexity.
- Act as primary point of contact for clients, keeping them apprised of all project developments while maintaining stellar client satisfaction.
- Build effective partnerships with other internal teams to move project through all phases of the development process.
- Develop and maintain project schedule, identify, and track milestones and identify and manage cross-functional dependencies and risks.
- Act as subject matter expert on client clinical study protocol.
- Manage ongoing reporting of project health and profitability to internal and external stakeholders.
- Conduct end-user training.
- Manage issue resolution for studies in maintenance, including troubleshooting and root cause analysis, where necessary.
Education:
- Bachelor\’s degree or equivalent preferred, or appropriate work experience.
Experience:
- 2-4 years’ experience in a software Project Management role, with a proven ability to understand technical concepts and learn very quickly.
- 2-4 years’ experience in the life science industry.
- Previous experience working in a fast-paced, entrepreneurial environment preferred.
- Prior experience delivering voice (IVR), web (IWR), and mobile (IMR) platforms a big plus.
- Familiarity using SQL a plus.
Skills:
- Fluent in Chinese and English required.
- Strong attention to detail and quality-focus.
- Strong customer service orientation.
- Excellent organizational and time management skills.
- Good communication skills.
- Strong interpersonal skills with the ability to work effectively with a wide variety of professionals.
- Able to work on multiple assignments with moderate supervision.
#J-18808-Ljbffr
IRT Project Manager employer: Endpoint Clinical, inc.
Contact Detail:
Endpoint Clinical, inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IRT Project Manager
✨Tip Number 1
Familiarise yourself with the IRT systems and solutions that Endpoint provides. Understanding their PULSE platform and how it maximises supply chain efficiency will give you an edge in discussions during interviews.
✨Tip Number 2
Highlight your experience in managing projects within the life sciences industry. Be prepared to discuss specific examples of how you've successfully led projects, particularly those involving software development and client interactions.
✨Tip Number 3
Since this role requires strong communication skills in both Chinese and English, practice articulating your thoughts clearly in both languages. This will help you demonstrate your fluency and ability to engage effectively with diverse teams.
✨Tip Number 4
Network with professionals in the life sciences and project management fields. Attend relevant webinars or local meetups to connect with others who may have insights into the role or the company, which can be invaluable during the application process.
We think you need these skills to ace IRT Project Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the IRT Project Manager position. Tailor your application to highlight relevant experience in project management and the life sciences industry.
Craft a Compelling CV: Your CV should clearly outline your project management experience, particularly in software development and the life sciences sector. Emphasise any specific projects you've led that demonstrate your ability to manage complexity and client relationships.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your bilingual skills in Chinese and English, and provide examples of how your previous experiences align with the job's requirements, especially in client satisfaction and project delivery.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail, which is crucial for the Project Manager role.
How to prepare for a job interview at Endpoint Clinical, inc.
✨Understand the Company and Its Solutions
Before your interview, make sure to research Endpoint and their PULSE platform. Understanding their mission to support clinical trial success will help you align your answers with their goals and demonstrate your genuine interest in the role.
✨Showcase Your Project Management Skills
Be prepared to discuss your previous project management experiences, especially in the life sciences industry. Highlight specific examples where you led projects, managed client relationships, and resolved issues, as these are crucial for the IRT Project Manager role.
✨Demonstrate Technical Understanding
Since the role requires a grasp of technical concepts, be ready to explain how you've successfully navigated technical challenges in past projects. If you have experience with IVR, IWR, or IMR platforms, make sure to mention it!
✨Prepare for Client Interaction Scenarios
As the primary client interface, you'll need to showcase your customer service skills. Prepare for questions about how you would handle difficult client situations or maintain client satisfaction throughout a project's lifecycle.
