IRT Project Manager

IRT Project Manager

Bath Full-Time 36000 - 60000 £ / year (est.) Home office possible
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At a Glance

  • Tasks: Lead client projects from start to finish, ensuring smooth communication and satisfaction.
  • Company: Join Endpoint, a leader in interactive response technology for the life sciences industry since 2009.
  • Benefits: Enjoy remote work flexibility and a collaborative team environment.
  • Why this job: Make a real impact in clinical trials while developing your project management skills.
  • Qualifications: Bachelor's degree or equivalent experience; 2-4 years in software project management preferred.
  • Other info: Fluency in Chinese and English is required; SQL knowledge is a plus.

The predicted salary is between 36000 - 60000 £ per year.

About Us: Endpoint is an interactive response technology (IRT) systems and solutions provider that supports the life sciences industry. Since 2009, we have been working with a single vision in mind, to help sponsors and pharmaceutical companies achieve clinical trial success. Our solutions, realized through the proprietary PULSE platform, have proven to maximize the supply chain, minimize operational costs, and ensure timely and accurate patient dosing. Endpoint is headquartered in Raleigh-Durham, North Carolina with offices across the United States, Europe, and Asia.

Position Overview: The Project Manager is the primary client interface for client implementations, from initial engagement to study closedown. Project Managers are responsible for managing projects through the software development lifecycle and through study maintenance while working collaboratively with teammates and maintaining exceptional client satisfaction. This role is based remotely in China with standard working hours of 9am to 6pm (UTC+8).

Responsibilities:

  • Independently lead projects of moderate to high complexity.
  • Act as primary point of contact for clients, keeping them apprised of all project developments while maintaining stellar client satisfaction.
  • Build effective partnerships with other internal teams to move project through all phases of the development process.
  • Develop and maintain project schedule, identify, and track milestones and identify and manage cross-functional dependencies and risks.
  • Act as subject matter expert on client clinical study protocol.
  • Manage ongoing reporting of project health and profitability to internal and external stakeholders.
  • Conduct end-user training.
  • Manage issue resolution for studies in maintenance, including troubleshooting and root cause analysis, where necessary.

Education: Bachelor’s degree or equivalent preferred, or appropriate work experience.

Experience: 2-4 years’ experience in a software Project Management role, with a proven ability to understand technical concepts and learn very quickly. 2-4 years’ experience in the life science industry. Previous experience working in a fast-paced, entrepreneurial environment preferred. Prior experience delivering voice (IVR), web (IWR), and mobile (IMR) platforms a big plus. Familiarity using SQL a plus.

Skills: Fluent in Chinese and English required. Strong attention to detail and quality-focus. Strong customer service orientation. Excellent organizational and time management skills. Good communication skills. Strong interpersonal skills with the ability to work effectively with a wide variety of professionals. Able to work on multiple assignments with moderate supervision.

IRT Project Manager employer: Endpoint Clinical, inc.

Endpoint is an exceptional employer that fosters a collaborative and innovative work culture, particularly for the IRT Project Manager role based remotely in China. With a commitment to employee growth, we offer opportunities for professional development within the dynamic life sciences industry, alongside competitive benefits and a supportive environment that values client satisfaction and teamwork.
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Contact Detail:

Endpoint Clinical, inc. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land IRT Project Manager

✨Tip Number 1

Familiarise yourself with the IRT systems and solutions that Endpoint provides. Understanding their proprietary PULSE platform will give you an edge in discussions and demonstrate your genuine interest in the company.

✨Tip Number 2

Highlight your experience in managing projects within the life sciences industry. Be prepared to discuss specific examples of how you've successfully led projects, particularly those involving software development and client interactions.

✨Tip Number 3

Since this role requires strong communication skills in both Chinese and English, practice articulating your thoughts clearly in both languages. This will help you stand out during any interviews or discussions with the team.

✨Tip Number 4

Network with professionals in the life sciences and project management fields. Engaging with others who have experience in similar roles can provide valuable insights and potentially lead to referrals for the position.

We think you need these skills to ace IRT Project Manager

Project Management
Client Relationship Management
Software Development Lifecycle (SDLC)
Risk Management
Cross-Functional Collaboration
Technical Understanding
Attention to Detail
Time Management
Communication Skills
Interpersonal Skills
Problem-Solving Skills
End-User Training
Root Cause Analysis
Familiarity with SQL
Fluency in Chinese and English

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the IRT Project Manager position. Tailor your application to highlight relevant experience in project management and the life sciences industry.

Highlight Relevant Experience: In your CV and cover letter, emphasise your 2-4 years of experience in software project management and any specific projects that relate to clinical trials or the life sciences sector. Use concrete examples to demonstrate your skills.

Showcase Language Proficiency: Since fluency in Chinese and English is required, ensure that your language skills are clearly stated in your application. You might also want to include any relevant certifications or experiences that showcase your bilingual abilities.

Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role and the company. Mention how your skills align with Endpoint's mission to support clinical trial success.

How to prepare for a job interview at Endpoint Clinical, inc.

✨Understand the Company and Its Solutions

Before the interview, take some time to research Endpoint and its PULSE platform. Familiarise yourself with their mission to support clinical trial success and how their technology impacts the life sciences industry. This knowledge will help you demonstrate your genuine interest in the company.

✨Showcase Your Project Management Experience

Be prepared to discuss your previous project management roles, especially those related to software development and the life sciences sector. Highlight specific projects where you led teams, managed timelines, and ensured client satisfaction, as these experiences are crucial for the role.

✨Demonstrate Your Communication Skills

As a Project Manager, effective communication is key. Practice articulating your thoughts clearly and concisely. Be ready to provide examples of how you've successfully communicated with clients and internal teams, especially in resolving issues or managing expectations.

✨Prepare for Technical Questions

Given the technical nature of the role, brush up on relevant concepts, especially if you have experience with IVR, IWR, and IMR platforms. If you're familiar with SQL, be ready to discuss how you've used it in past projects, as this could set you apart from other candidates.

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