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For Companies At a Glance
- Tasks: Lead client projects from start to finish, ensuring smooth communication and satisfaction.
- Company: Join Endpoint, a leader in interactive response technology for the life sciences industry since 2009.
- Benefits: Enjoy remote work flexibility and a collaborative team environment.
- Why this job: Make an impact in clinical trials while developing your project management skills in a dynamic setting.
- Qualifications: Bachelor's degree or equivalent experience; 2-4 years in software project management preferred.
- Other info: Fluency in Chinese and English is required; familiarity with SQL is a plus.
The predicted salary is between 36000 - 60000 £ per year.
About Us:
Endpoint is an interactive response technology (IRT) systems and solutions provider that supports the life sciences industry. Since 2009, we have been working with a single vision in mind, to help sponsors and pharmaceutical companies achieve clinical trial success. Our solutions, realized through the proprietary PULSE platform, have proven to maximize the supply chain, minimize operational costs, and ensure timely and accurate patient dosing. Endpoint is headquartered in Raleigh-Durham, North Carolina with offices across the United States, Europe, and Asia.
Position Overview:
The Project Manager is the primary client interface for client implementations, from initial engagement to study closedown. Project Managers are responsible for managing projects through the software development lifecycle and through study maintenance while working collaboratively with teammates and maintaining exceptional client satisfaction.
This role is based remotely in China with standard working hours of 9am to 6pm (UTC+8).
Responsibilities:
- Independently lead projects of moderate to high complexity.
- Act as primary point of contact for clients, keeping them apprised of all project developments while maintaining stellar client satisfaction.
- Build effective partnerships with other internal teams to move project through all phases of the development process.
- Develop and maintain project schedule, identify, and track milestones and identify and manage cross-functional dependencies and risks.
- Act as subject matter expert on client clinical study protocol.
- Manage ongoing reporting of project health and profitability to internal and external stakeholders.
- Conduct end-user training.
- Manage issue resolution for studies in maintenance, including troubleshooting and root cause analysis, where necessary.
Education:
- Bachelor\’s degree or equivalent preferred, or appropriate work experience.
Experience:
- 2-4 years’ experience in a software Project Management role, with a proven ability to understand technical concepts and learn very quickly.
- 2-4 years’ experience in the life science industry.
- Previous experience working in a fast-paced, entrepreneurial environment preferred.
- Prior experience delivering voice (IVR), web (IWR), and mobile (IMR) platforms a big plus.
- Familiarity using SQL a plus.
Skills:
- Fluent in Chinese and English required.
- Strong attention to detail and quality-focus.
- Strong customer service orientation.
- Excellent organizational and time management skills.
- Good communication skills.
- Strong interpersonal skills with the ability to work effectively with a wide variety of professionals.
- Able to work on multiple assignments with moderate supervision.
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IRT Project Manager employer: Endpoint Clinical, inc.
Contact Detail:
Endpoint Clinical, inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IRT Project Manager
✨Tip Number 1
Familiarise yourself with the IRT systems and solutions that Endpoint provides. Understanding their proprietary PULSE platform will give you an edge in discussions and demonstrate your genuine interest in the company.
✨Tip Number 2
Network with professionals in the life sciences industry, especially those who have experience in project management roles. Engaging with them can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Brush up on your technical skills, particularly in software project management and SQL. Being able to discuss these topics confidently during interviews will showcase your readiness for the role.
✨Tip Number 4
Prepare to discuss your previous experiences in managing projects within the life sciences sector. Highlight specific examples where you successfully navigated challenges and maintained client satisfaction.
We think you need these skills to ace IRT Project Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the IRT Project Manager position. Tailor your application to highlight relevant experience in project management and the life sciences industry.
Highlight Relevant Experience: In your CV and cover letter, emphasise your 2-4 years of experience in software project management and any specific projects that relate to clinical trials or the life sciences sector. Use concrete examples to demonstrate your skills.
Showcase Communication Skills: Since the role requires strong communication skills, ensure your application reflects your ability to communicate effectively in both Chinese and English. Consider including examples of how you've successfully managed client relationships in the past.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application demonstrates attention to detail, which is crucial for a Project Manager role.
How to prepare for a job interview at Endpoint Clinical, inc.
✨Understand the Company and Its Solutions
Before your interview, take some time to research Endpoint and its PULSE platform. Understanding their interactive response technology and how it supports clinical trials will show your genuine interest in the role and help you answer questions more effectively.
✨Demonstrate Project Management Skills
Be prepared to discuss your previous project management experiences, especially in the life sciences sector. Highlight specific projects where you led teams, managed timelines, and ensured client satisfaction, as these are crucial for the IRT Project Manager role.
✨Showcase Your Communication Abilities
As the primary point of contact for clients, strong communication skills are essential. Practice articulating complex technical concepts clearly and concisely, and be ready to provide examples of how you've successfully communicated with clients and stakeholders in the past.
✨Prepare for Technical Questions
Given the technical nature of the role, brush up on relevant software development lifecycle concepts and any technical skills mentioned in the job description, such as SQL. Being able to discuss these topics confidently will demonstrate your capability to handle the responsibilities of the position.
