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- Tasks: Manage office duties, book appointments, and provide excellent customer service.
- Company: Join a leading equine hospital with a supportive team atmosphere.
- Benefits: Competitive salary, five weeks annual leave, and staff discounts.
- Other info: Flexible part-time hours with opportunities for personal growth.
- Why this job: Be part of a passionate team making a difference in equine care.
- Qualifications: Receptionist experience required; equine knowledge is a bonus.
The predicted salary is between 12 - 12 £ per hour.
Office Administrator Location: Salisbury
Contract: Permanent
Hours: Two part‑time team members, each 15–25 hours per week, depending on role split.
Shift Pattern: The office is open Monday – Friday 08:00–17:30. Shifts are predominantly afternoons, with some full days on Thursdays and Fridays.
About the role
- Answering phones and booking appointments
- Logistical planning of vets' diaries
- Responding to queries via phone, in person, and email
- Registering new clients
- Handling account queries and payments
- Completing insurance forms
- Dispensing medications
- Taking payments
- Providing a warm and welcoming experience to clients arriving at the practice
What we're looking for
- Previous receptionist experience essential; veterinary and equine experience a plus.
- Experience with horses or equine knowledge desired.
- Ability to multi‑task and prioritise workload essential.
- Resilient and able to cope with busy, emotional situations.
- Excellent communicator with strong empathy.
- Excellent customer service skills and experience dealing with the public.
- Positive attitude and excellent teamwork skills.
- Proficiency in Microsoft Office and other database management and operating systems.
Our Offer to You
- Salary aligned with the National Minimum Wage
- Five weeks annual leave (pro rata) per annum, plus bank holidays
- Staff discount scheme on veterinary bills and care
- Staff discount on Animed Direct, our online dispensary, for discounts on pet medicines, products and food
- Employee Assistance Programme for confidential wellbeing support
- And lots more, as part of our commitment to help you feel recognised, supported and appreciated.
Note: We can only accept or progress applications from candidates with the Right to Work in the UK; we are unable to offer visa sponsorship for clinical support roles due to Home Office criteria.
Equine Office Administrator - Part Time in Salisbury employer: Endell Equine Hospital
Contact Detail:
Endell Equine Hospital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Equine Office Administrator - Part Time in Salisbury
✨Tip Number 1
Get to know the company! Before your interview, check out Endell Equine Hospital's website and social media. Understanding their values and services will help you connect better during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your previous experience and how it relates to the role.
✨Tip Number 3
Show off your personality! When you meet the team, let your enthusiasm for the role shine through. A positive attitude and genuine interest in equine care can set you apart from other candidates.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Equine Office Administrator - Part Time in Salisbury
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight any previous receptionist or customer service experience you have, especially if it's in a veterinary or equine setting. We want to see how your background aligns with the role!
Be Personable: Since you'll be the first point of contact for clients, let your warm and welcoming personality shine through in your application. We love candidates who can communicate effectively and show empathy.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. It shows us you’re genuinely interested.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Endell Equine Hospital
✨Know Your Stuff
Familiarise yourself with the role of an Equine Office Administrator. Understand the day-to-day duties like booking appointments and handling account queries. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Highlight any previous receptionist experience, especially in veterinary or equine settings. Be ready to discuss specific situations where you've demonstrated excellent customer service and communication skills, as these are crucial for the role.
✨Demonstrate Empathy and Resilience
Prepare examples of how you've handled busy or emotional situations in the past. The interviewers will want to see that you can remain calm and supportive, especially when dealing with clients who may be stressed about their pets.
✨Get Tech-Savvy
Brush up on your Microsoft Office skills and any database management systems you might encounter. Being proficient in these tools will not only impress the interviewers but also show that you're ready to hit the ground running.