At a Glance
- Tasks: Connect with guests and create unforgettable experiences through food and drinks.
- Company: Join the vibrant Balaclava Hotel, part of the ALH Hotels family.
- Benefits: Career growth, exclusive discounts, and wellbeing support.
- Other info: Hands-on role with opportunities to learn and grow in a fun environment.
- Why this job: Be the face of a beloved venue and make every visit special.
- Qualifications: RSA certificate, team player, and a passion for hospitality.
The predicted salary is between 9.9 - 12.1 £ per hour.
We’re searching high and low for a true ‘people person’ with a real passion for pub food and drinks. Sure, everyone serves food and drinks but you bring the magic and make it unforgettable!
A day in the life of a F&B Attendant:
- Be the face of the floor, connecting with guests and making sure every visit is a memorable one.
- Share your passion for our products and recommend the perfect meal or drink to make a guest's day.
- Deliver top-notch customer service and make every interaction fun and memorable.
- From the first pour of the day to the final lock-up, you'll be on the front lines, making sure our standards are sky-high and the experience is one to remember.
- Help the gaming and wagering team when needed and legally able.
Inherent requirements:
This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.
About you:
- You’re a natural at making people feel welcome and have a knack for the little details.
- You’re a team player who is motivated to create magic for both guests and teammates.
- You have a current RSA certificate and flexible availability.
- Some gaming experience or willingness to learn would also be an asset.
Ready to put your stamp on a venue locals love? We want to hear from you.
The benefits are good too!
- Grow your career within ALH Hotels and the wider Endeavour Group network.
- An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands.
- Through our partnership with Woolworths, you'll enjoy discounts at Woolies supermarkets and BIG W.
- Endeavour Wellbeing Support, our EAP service, offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.
In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.
Food and Beverage Attendant - Balaclava Hotel in Doncaster employer: Endeavour Group
Endeavour Group’s Dan Murphy’s in Jesmond is an exceptional employer, offering a vibrant work culture that prioritises community engagement and employee development. With a competitive starting salary of AU$88,000 plus superannuation, the company provides ample growth opportunities within its extensive network, making it an ideal place for passionate retail leaders to thrive and make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Attendant - Balaclava Hotel in Doncaster
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Endeavour Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Endeavour Group
Don't be shy about reaching out to Endeavour Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food and Beverage Attendant - Balaclava Hotel in Doncaster
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Endeavour Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Endeavour Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
