At a Glance
- Tasks: Manage customer enquiries and convert them into bookings while maximising service sales.
- Company: Join Endeavour Automotive, a fast-growing dealer group representing top global brands.
- Benefits: Enjoy a competitive salary, life insurance, and performance bonuses.
- Other info: Full-time role with weekend availability and great career growth opportunities.
- Why this job: Be the face of exceptional customer service in a dynamic automotive environment.
- Qualifications: 2 years of customer-facing experience in the automotive industry required.
The predicted salary is between 32000 - 32000 £ per year.
Experience in a similar role in the automotive industry is essential.
Endeavour Automotive are one of the UK’s fastest growing dealer groups representing global brands such as Volvo, Hyundai, Lotus, Polestar, Alpine, Geely, Omoda and Jaecoo across dealerships in London, Buckinghamshire, Hertfordshire, Suffolk and Essex. We are currently seeking out a highly motivated Service Advisor to join our Volvo Slough team.
What you will do:
- Manage all customer enquiries by telephone and in person and successfully convert these into firm bookings.
- Aim to maximise service sales and profitability through selling core, value-added and incremental products.
- Provide an exceptional customer service experience and deliver the highest levels of customer service to ensure customer loyalty and repeat custom.
Who you are:
- A team player who thrives in a customer centric, creative, and results-driven environment.
- Leads by example with consistent high standards towards customer service whilst maintaining composure in challenging situations.
- Logical, methodical, and innovative in their approach whilst using energy and charisma to maintain a trusting and productive environment.
- Have a great eagerness to learn and passion for the Volvo brand, their dedication to design, and their commitment to performance.
To be successful in this role you will have:
- At least 2 years’ customer facing experience within the automotive industry.
- Excellent communication skills at all levels and an excellent understanding of how to deliver an outstanding customer experience.
Job Types: Full-time, Permanent
Benefits: Life Insurance, Employee Referral Scheme
Salary: £32,000 per annum, £45,000 OTE
Service Advisor in Slough employer: Endeavour Automotive Limited
Endeavour Automotive Limited is an excellent employer, offering a dynamic work environment in the heart of London where customer service excellence is at the forefront. Employees benefit from comprehensive training and development opportunities, fostering personal and professional growth while being part of a supportive team that values collaboration and innovation. With a strong focus on employee well-being and a culture that encourages proactive engagement, this role as a Service Advisor promises not only a rewarding career but also the chance to make a meaningful impact in the automotive industry.
Contact Details:
Endeavour Automotive Limited Recruitment Team
