At a Glance
- Tasks: Manage customer enquiries and convert them into bookings while maximising service sales.
- Company: Join the dynamic team at Volvo West London, known for exceptional customer service.
- Benefits: Enjoy life insurance, performance bonuses, and a competitive salary.
- Other info: Full-time, permanent role with weekend availability and great career growth potential.
- Why this job: Be part of a creative, results-driven environment that values customer loyalty.
- Qualifications: 2 years of customer-facing experience in the automotive industry required.
The predicted salary is between 30000 - 40000 £ per year.
Job Location: Volvo West London, 115 Power Road, Chiswick, London, W4 5PY, United Kingdom
Overview: We are currently seeking a highly motivated Service Advisor to join our Volvo West London team.
Responsibilities:
- Manage all customer enquiries by telephone and in person and successfully convert these into firm bookings.
- Maximise service sales and profitability through selling core, value‑added and incremental products.
- Deliver an exceptional customer service experience to ensure customer loyalty and repeat business.
Ideal Candidate: The Service Advisor we are looking for will be a team player who thrives in a customer‑centric, creative, and results‑driven environment. They will lead by example with consistent high standards towards customer service whilst maintaining composure in challenging situations. They will also be logical, methodical, and innovative in their approach while using their energy and charisma to maintain a trusting and productive environment.
Qualifications:
- At least 2 years’ customer facing experience within the automotive industry.
- Excellent communication skills at all levels and an excellent understanding of how to deliver an outstanding customer experience.
Benefits:
- Life insurance
- Performance bonus
Schedule: Weekend availability
Job Details:
- Job Type: Full‑time, Permanent
- Pay: £30,000.00‑£40,000.00 OTE per year
- Experience Required: Service Advisor – 2 years
Note for Agencies: We will not accept applications or CVs submitted via Recruitment Agencies for this role.
Closing Date: 31/08/2026
Service Advisor employer: Endeavour Automotive Limited
Endeavour Automotive Limited is an exceptional employer, offering a dynamic work environment at our Geely Letchworth location. With a strong focus on employee development through training programmes and a supportive culture that values clear communication, we empower our Brand Managers to lead their teams effectively while enjoying competitive benefits such as a generous salary, bonus scheme, and employee discounts on vehicles. Join us to be part of a passionate team dedicated to delivering outstanding customer experiences in the automotive industry.
Contact Details:
Endeavour Automotive Limited Recruitment Team
