Senior Service Advisor – Customer Experience Lead (Romford)

Senior Service Advisor – Customer Experience Lead (Romford)

Romford Full-Time 32000 - 32907 Β£ / year (est.) No working from home possible
Endeavour Automotive Limited

At a Glance

  • Tasks: Manage customer enquiries and convert them into bookings while maximising service sales.
  • Company: Join Endeavour Automotive, a leading name in the automotive industry.
  • Benefits: Competitive salary, great team environment, and opportunities for career growth.
  • Other info: Dynamic role with leadership opportunities in a supportive team.
  • Why this job: Be a key player in enhancing customer experience and driving service success.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 32000 - 32907 Β£ per year.

Endeavour Automotive Limited, Volvo Romford, London Road Garage, Eastern Avenue, West Romford, RM5 3AD, United Kingdom, is seeking a Senior Service Advisor to join the team. You will manage customer enquiries by telephone and in person, converting them into firm bookings, and help maximise service sales and profitability.

The successful candidate will be a team player and a leader, capable of guiding workshop workflow, delivering outstanding customer service, and maintaining high standards.

Senior Service Advisor – Customer Experience Lead (Romford) employer: Endeavour Automotive Limited

Endeavour Automotive Limited is an exceptional employer, offering a dynamic work environment at our Geely Letchworth location. With a strong focus on employee development through training programmes and a supportive culture that values clear communication, we empower our Brand Managers to lead their teams effectively while enjoying competitive benefits such as a generous salary, bonus scheme, and employee discounts on vehicles. Join us to be part of a passionate team dedicated to delivering outstanding customer experiences in the automotive industry.

Endeavour Automotive Limited

Contact Details:

Endeavour Automotive Limited Recruitment Team

We think you need these skills to ace Senior Service Advisor – Customer Experience Lead (Romford)

Communication Skills
Problem-Solving Skills
Adaptability
Attention to Detail
Organisational Skills
Teamwork
Time Management