At a Glance
- Tasks: Manage customer enquiries and convert them into bookings while maximising service sales.
- Company: Join Endeavour Automotive, one of the UK's fastest growing dealer groups.
- Benefits: Competitive salary, dynamic work environment, and opportunities for career growth.
- Other info: Thriving team culture with a focus on creativity and results.
- Why this job: Be a key player in delivering exceptional customer service and building loyalty.
- Qualifications: 2 years of customer-facing experience in the automotive industry and excellent communication skills.
The predicted salary is between 25000 - 30000 £ per year.
Endeavour Automotive are one of the UK’s fastest growing dealer groups representing global brands such as Volvo, Hyundai, Alpine, Lotus, Polestar, Omoda and Jaecoo across dealerships in London, Buckinghamshire, Hertfordshire, Suffolk and Essex. We are currently seeking an enthusiastic Service Advisor to join our Volvo Letchworth team.
What you will do:
- Manage all customer enquiries by telephone and in person and successfully convert these into firm bookings.
- Aim to maximise service sales and profitability through selling core, value-added and incremental products.
- Provide an exceptional customer service experience and deliver the highest levels of customer service to ensure customer loyalty and repeat customers.
Who you are:
- A team player who thrives in a customer centric, creative, and results-driven environment.
- Lead by example with consistent high standards towards customer service whilst maintaining composure in challenging situations.
- Logical, methodical, and innovative in their approach whilst using energy and charisma to maintain a trusting and productive environment.
To be successful in this role you will have:
- At least 2 years’ customer facing experience within the automotive industry.
- Excellent communication skills at all levels and an excellent understanding of how to deliver an outstanding customer experience.
If you are looking to build a career within a thriving and dynamic company submit your CV for immediate consideration!
Note for Agencies: We will not accept applications or CVs submitted via Recruitment Agencies for this role.
Service Advisor in Letchworth employer: Endeavour Automotive Limited
Endeavour Automotive Limited is an exceptional employer, offering a dynamic work environment at our Geely Letchworth location. With a strong focus on employee development through training programmes and a supportive culture that values clear communication, we empower our Brand Managers to lead their teams effectively while enjoying competitive benefits such as a generous salary, bonus scheme, and employee discounts on vehicles. Join us to be part of a passionate team dedicated to delivering outstanding customer experiences in the automotive industry.
Contact Details:
Endeavour Automotive Limited Recruitment Team
