At a Glance
- Tasks: Lead marketing strategy and internal communications for a top automotive group.
- Company: Endeavour Automotive, a leader in the automotive retail industry.
- Benefits: Competitive salary, company car, bonus scheme, and ongoing career development.
- Other info: Join a collaborative team in a modern office environment.
- Why this job: Shape the future of marketing while working with iconic automotive brands.
- Qualifications: Proven experience in senior marketing roles and strong leadership skills.
The predicted salary is between 40500 - 49500 £ per year.
- Head of Marketing & Internal Communications
- Endeavour Automotive
- Competitive Salary + Excellent Benefits
At Endeavour Automotive, our vision is to build a business we can all be proud of.
We believe our people are at the heart of everything we do, and we’re looking for an exceptional leader to help shape how we communicate with both our customers and our colleagues.
Representing some of the world’s most respected automotive brands including Volvo, Hyundai, Lotus, Polestar, Alpine, OMODA and JAECOO, Endeavour Automotive continues to grow and evolve.
This is an exciting opportunity for an experienced marketing professional to join our senior leadership team and lead our Group Marketing function, Internal Communications strategy and Customer Contact Centre.
The Opportunity
Reporting to the Executive Leadership Team, the Head of Marketing & Internal Communications will be responsible for developing and delivering a Group-wide marketing strategy that drives customer acquisition, enhances brand awareness and supports the commercial objectives of each franchise.
Alongside external marketing, you will lead our internal communications strategy, ensuring colleagues across the Group feel informed, engaged and connected with our vision, values and business priorities.
You will also have leadership responsibility for our Customer Contact Centre, ensuring exceptional customer service standards, effective lead management and continuous improvement across customer interactions.
This is a highly visible leadership role requiring a commercially focused, creative and collaborative individual who thrives in a fast-paced retail environment.
Key Responsibilities
- Develop and implement the Group marketing strategy across all dealership locations and franchises.
- Lead the annual marketing plan and budget, ensuring maximum return on investment.
- Drive customer acquisition, retention and loyalty through innovative marketing campaigns.
- Manage digital marketing activity including websites, SEO, paid advertising, CRM campaigns, email marketing and social media.
- Work closely with manufacturer partners to maximise marketing opportunities and ensure brand compliance.
- Analyse campaign performance and customer insights to continuously improve marketing effectiveness.
- Lead product launches, dealership events and promotional campaigns.
- Internal Communications
- Develop and deliver an engaging internal communications strategy that connects colleagues across the Group.
- Produce regular business updates, newsletters, leadership communications and colleague engagement campaigns.
- Support the communication of strategic business initiatives, organisational change and company values.
- Partner with HR and senior leaders to promote colleague engagement, wellbeing, diversity and inclusion initiatives.
- Ensure messaging is consistent, engaging and aligned to the Endeavour Automotive culture.
- Lead and develop the Group Customer Contact Centre team.
- Drive performance through KPI management, coaching and continuous development.
- Improve customer experience across all inbound and outbound customer interactions.
- Ensure leads are managed effectively and converted into sales and aftersales opportunities.
- Identify opportunities to improve efficiency, service quality and customer satisfaction.
- Leadership
- Lead, inspire and develop the Group Marketing and Customer Contact Centre teams.
- Foster a culture of innovation, accountability and continuous improvement.
- Build strong relationships with Heads of Business, Brand Directors and senior stakeholders.
- Manage external marketing agencies and suppliers.
- Monitor budgets and ensure effective cost management.
About You
You’ll be an experienced marketing leader with a commercial mindset and a passion for delivering outstanding customer and colleague experiences.
You will be equally comfortable presenting marketing strategy to Directors as you are coaching your team or developing engaging communications for over 700 colleagues.
You’ll enjoy building relationships across the business and influencing stakeholders at every level.
- What We’re Looking For
- Significant experience in a senior marketing leadership role.
- Previous experience managing multi-site or multi-brand marketing activities preferably within a large automotive environment
- Proven people leadership experience with the ability to motivate and develop high-performing teams.
- Experience leading customer service or contact centre operations would be highly advantageous.
- Excellent communication, presentation and stakeholder management skills.
- Commercially aware with strong analytical and budgeting skills.
- Highly organised with exceptional attention to detail.
- Full UK driving licence.
Experience within the automotive sector is desirable but not essential for the right candidate.
Why Join Endeavour Automotive?
This is an exciting opportunity to shape the future of marketing and communications within one of the UK’s leading automotive retail groups.
We offer
- Company bonus scheme
- Company car
- Life assurance
- Manufacturer training and development
- Ongoing career progression opportunities
- A collaborative and supportive leadership team
- Modern Head Office based at Centennial Park, Borehamwood
If you’re a strategic thinker with a passion for marketing, people and customer experience, we’d love to hear from you.
- Closing Date 31/08/2026
- Location
- Centennial Park, Borehamwood, United Kingdom
- Working Hours
- Salary Competitive Salary + Excellent Bonus
Endeavour Automotive Limited is authorised and regulated by the Financial Conduct Authority (FCA) for consumer credit activity (Limited Permissions) (Firm Reference Number 841360) and is an Appointed Representative of South Quays Limited who is authorised and regulated by the Financial Conduct Authority (FCA) for insurance distribution activity (Firm Reference Number 528881)
- Affiliations
- Endeavour Automotive Group are proud members of the following organisations:
- #J-18808-Ljbffr
Head of Marketing & Internal Communications in Borehamwood employer: Endeavour Automotive Limited
Endeavour Automotive Limited is an exceptional employer, offering a dynamic work environment at our Geely Letchworth location. With a strong focus on employee development through training programmes and a supportive culture that values clear communication, we empower our Brand Managers to lead their teams effectively while enjoying competitive benefits such as a generous salary, bonus scheme, and employee discounts on vehicles. Join us to be part of a passionate team dedicated to delivering outstanding customer experiences in the automotive industry.
Contact Details:
Endeavour Automotive Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head of Marketing & Internal Communications in Borehamwood
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Endeavour Automotive Limited and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Endeavour Automotive Limited are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Endeavour Automotive Limited on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
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We think you need these skills to ace Head of Marketing & Internal Communications in Borehamwood
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Endeavour Automotive Limited. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Endeavour Automotive Limited:Show us that you’ve done your homework! In your application, briefly mention what you admire about Endeavour Automotive Limited’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Endeavour Automotive Limited
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Endeavour Automotive Limited will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Endeavour Automotive Limited, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
