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- Tasks: Assist patients and verify insurance benefits for rehab services.
- Company: Endeavor Health, a community-focused healthcare provider.
- Benefits: Premium pay, tuition reimbursement, health options, and paid time off.
- Other info: Join a supportive team with opportunities for professional development.
- Why this job: Make a difference in patients' lives while growing your career in healthcare.
- Qualifications: High school diploma required; customer service experience preferred.
The predicted salary is between 30000 - 40000 £ per year.
Hourly Pay Range: $19.89 - $28.84. The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.
Position Highlights
- Location: Lincolnshire, IL
- Full Time/Part Time: Full time - 40 hours
- Hours: Rotating shift; Alternate opening and closing shifts (10:30am-7:00pm and 7:00am-3:30pm)
- Required Travel: No
What You Will Do
Reporting to the Rehabilitation Service Manager, the role works with patients, their representatives, insurance carriers, and employers to determine patient benefits eligibility, pre-certify services, and verify benefits to ensure revenue reimbursement. Services primarily include Physical Therapy, Occupational Therapy, and Speech Therapy. Responsibilities include:
- Screening registration data for payer and pre-certification compliance, correcting and updating accounts, and billing the appropriate party.
- Reviewing and analysing all required demographic, insurance/financial, and clinical data collected by patient intake to expedite payment on patient accounts.
- Performing pre-certification notification via telephone or electronic means and gathering/completing all required documentation for submission to insurance carriers per payer requirements.
- Researching pre-certification denials including missing authorization, patient pre-certification or referral documentation.
- Confirming referral requirements for individual plans and working with referring physician offices to obtain referrals for all scheduled services, including additional office visits.
- Working productively from a task-based work queue and maintaining an acceptable productivity level to meet business needs.
What You Will Need
- Education: High School diploma or GED required. Associate degree in business or healthcare preferred.
- Certification: Valid driver’s license required if duties include off-site location work; maintain automobile liability coverage if using personal vehicle.
- Experience: Minimum of one to two years of registration, scheduling, or customer service experience in a healthcare setting preferred.
- Unique or Preferred Skills: Knowledge of health insurances, medical terminology, and anatomy; strong data entry/keyboard skills; knowledge of Microsoft Office Suite; manual dexterity to operate office machines.
Benefits
- Premium pay for eligible employees
- Career pathways to promote professional growth and development
- Medical, Dental, Vision options
- Tuition Reimbursement
- Free Parking
- Wellness Program Savings Plan
- Health Savings Account Options
- Retirement Options with Company Match
- Paid Time Off and Holiday Pay
- Community Involvement Opportunities
About Endeavor Health
Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, community-connected care across six northeast Illinois counties, with a large team of professionals delivering services across multiple locations.
Equal Opportunity EOE: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.
Patient Service Representative and Insurance Verifier Rehab Services -Rehab Services- Days/Evenings employer: Endeavor Health
Contact Detail:
Endeavor Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Service Representative and Insurance Verifier Rehab Services -Rehab Services- Days/Evenings
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone in the healthcare field. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Prepare for those interviews! Research common questions for Patient Service Representatives and practice your answers. We want you to feel confident and ready to showcase your skills and experience.
✨Tip Number 3
Don’t forget to follow up! After an interview, shoot a quick thank-you email to express your appreciation. It shows you're genuinely interested and keeps you on their radar.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest job openings in one place!
We think you need these skills to ace Patient Service Representative and Insurance Verifier Rehab Services -Rehab Services- Days/Evenings
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Patient Service Representative role. Highlight your relevant experience in healthcare, customer service, and any knowledge of insurance processes. We want to see how you fit into our team!
Showcase Your Skills: Don’t forget to mention your data entry skills and familiarity with Microsoft Office Suite. If you have experience with medical terminology or anatomy, let us know! These are key skills that will help you stand out.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Endeavor Health
✨Know Your Stuff
Familiarise yourself with the basics of health insurance, medical terminology, and the specific services offered by the company. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Practice Makes Perfect
Rehearse common interview questions related to patient service and insurance verification. Think about scenarios where you've dealt with difficult customers or resolved issues, as these examples can highlight your problem-solving skills.
✨Dress the Part
Even if the job is in a healthcare setting, first impressions matter! Dress professionally to convey that you take the opportunity seriously. A neat appearance can set a positive tone for the interview.
✨Ask Smart Questions
Prepare thoughtful questions about the role and the company. Inquire about the team dynamics, training opportunities, or how success is measured in this position. This shows that you're engaged and thinking about your future there.