At a Glance
- Tasks: Drive business growth and manage key client relationships in the insurance sector.
- Company: Join a leading tech company focused on innovation and meaningful change.
- Benefits: Competitive salary, bonuses, career coaching, and flexible working hours.
- Other info: Inclusive culture with opportunities for personal and professional development.
- Why this job: Make a real impact by transforming businesses with cutting-edge technology.
- Qualifications: Proven experience in client management and driving revenue growth.
The predicted salary is between 80000 - 100000 £ per year.
Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change. By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses. From prototype to real-world impact - be part of a global shift by doing work that matters.
The Commercial discipline is responsible for driving business growth, managing partnerships, and providing industry subject matter expertise and advisory to both clients and internal teams. This strategic and consultative team creates meaningful relationships with clients through their combined knowledge of IT services and industry trends and pain points. Members include business development staff of all levels, client partners, alliances and partnerships managers, industry advisors, and operational leads.
The Client Partner role at Endava is a senior leader within the Commercial organisation. They own the relationship with the client and the delivery organisation, ensuring alignment on goals, expectations, and deliverables. This role is responsible for managing and growing key client relationships, achieving significant revenue growth, and identifying new business opportunities. The Client Partner plays a critical role in maintaining and expanding these relationships through exceptional client experiences, continuous improvement, exemplary service delivery, and strategic foresight.
Responsibilities:- Drive business growth by implementing strategic plans that foster long-term client relationships and revenue expansion.
- Develop and execute strategies to achieve 20%+ (or as agreed) revenue growth within the client portfolio.
- Actively manage and develop a pipeline within accounts, aligned to a go-to-market strategy in collaboration with a Business Development Manager (BDM).
- Leverage business acumen to identify and capitalize on untapped growth opportunities within clients.
- Dedicating over 50% of time to cultivating new business and relationships within clients, actively participating in promotional activities.
- Proactively leverage professional networks to generate new opportunities with existing clients.
- Build personal brand and relationships with senior stakeholders (C-level across business, tech, sales, marketing) within the client portfolio.
- Spend significant time face-to-face with clients, ensuring strong engagement and understanding of their needs.
- Accountable for revenue and profit forecasts and delivery.
- Delegate delivery responsibilities to relevant Client Managers (CMs) while maintaining oversight.
- For mature accounts, iteratively explore replacement pipelines to mitigate ramp-downs.
- Ensure accurate financial forecasts, projections, and adjustments.
- Manage and mitigate risks effectively, including succession planning.
- Own P&L and meet agreed financial targets (budgets, order book, revenue, margin, and other metrics).
- Ensure robust account growth planning (leveraging Client Growth Model / CGM) aligned with client business needs, including strategies for significant renewals.
- Drive continuous improvement and innovation in solutions, commercials, and positioning within the portfolio.
- Focus on building industry expertise and credentials to enhance client engagement and service delivery.
- Ensure compliance with governance, business rules, and regulatory standards.
- Embed critical initiatives and processes within the client portfolio to achieve strategic objectives.
- Foster a culture of high performance and continuous improvement within the team.
- Significant professional experience in client management or a similar role.
- Proven track record of delivering 20%+ revenue growth across a client portfolio within Insurance.
- Extensive experience in developing and executing client strategies that drive business growth.
- Demonstrated success in managing account P&L and achieving financial targets.
- Experience in client engagement and building senior-level client relationships.
- Proven ability to collaborate and influence across various levels of an organisation.
- Experience in strategic initiatives, transformation projects, or large-scale integrations is a plus.
- Proficient in all client negotiation (investments / Master Service Agreements / thorny contract points) aligned with BDMs.
- Acknowledged by clients as the primary trusted advisor and contractual authority.
- Deep expertise in client relationship management and strategic planning.
- Exceptional leadership, negotiation, and relationship management abilities.
- Strong business acumen and ability to identify and capitalise on growth opportunities.
- Excellent communication skills, both written and verbal, with the ability to engage with senior stakeholders (C-level).
- Proven ability to manage multiple priorities and work independently in a fast-paced environment.
- Advanced problem-solving and decision-making capabilities under pressure.
- In-depth understanding of industry trends, market dynamics, and financial analysis.
- Commitment to continuous personal development and staying current with industry trends.
- Demonstrated ability to influence change and drive organizational transformation.
- Strong accountability for achieving results and maintaining high performance standards.
- Proficiency in financial management, including P&L management, forecasting, and risk management.
- Experience in driving continuous improvement and innovation in client solutions and service delivery.
Discover some of the global benefits that empower our people to become the best version of themselves: Finance: Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus; Career Development: Career coaching, global career opportunities, non-linear career paths, internal development programmes for management and technical leadership; Learning Opportunities: Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, conferences; Work-Life Balance: Hybrid work and flexible working hours, employee assistance programme; Health: Global internal wellbeing programme, access to wellbeing apps; Community: Global internal tech communities, hobby clubs and interest groups, inclusion and diversity programmes, events and celebrations.
At Endava, we’re committed to creating an open, inclusive, and respectful environment where everyone feels safe, valued, and empowered to be their best. We welcome applications from people of all backgrounds, experiences, and perspectives—because we know that inclusive teams help us deliver smarter, more innovative solutions for our customers. Hiring decisions are based on merit, skills, qualifications, and potential. If you need adjustments or support during the recruitment process, please let us know.
Senior Client Partner - Insurance employer: Endava Limited
At Endava, we pride ourselves on being an exceptional employer that values both technology and people. Our vibrant work culture fosters innovation and collaboration, offering employees ample opportunities for career development through complex projects and internal training programmes. With a strong commitment to work-life balance and a focus on inclusivity, we empower our team members to thrive in a supportive environment while driving meaningful change in the insurance sector.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Client Partner - Insurance
✨Tip Number 1
Network like a pro! Get out there and connect with industry folks, especially those in the insurance sector. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. The more people you know, the better your chances of landing that Senior Client Partner role.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers, make sure to highlight your experience in driving revenue growth and managing client relationships. Share specific examples of how you've achieved results in the past – numbers speak volumes!
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to companies you admire, like Endava, and express your interest in working with them. A well-timed email can set you apart from the crowd and show your enthusiasm.
✨Tip Number 4
Prepare for interviews by researching the company’s recent projects and challenges in the insurance industry. Tailor your responses to show how your skills align with their needs. And remember, we’re all about continuous improvement, so be ready to discuss how you can drive innovation and growth!
We think you need these skills to ace Senior Client Partner - Insurance
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Client Partner role. Highlight your experience in client management and revenue growth, especially within the insurance sector. We want to see how your skills align with our mission of driving meaningful change!
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use specific examples that demonstrate how you’ve driven business growth and built strong client relationships. Numbers speak volumes, so if you've achieved 20%+ revenue growth, shout about it!
Be Authentic:Let your personality shine through in your application. We value a people-centric mindset, so share your passion for client engagement and how you build trust with stakeholders. Authenticity goes a long way in making a memorable impression!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Endava Limited
✨Know Your Numbers
As a Senior Client Partner, you'll need to demonstrate your ability to drive revenue growth. Be prepared to discuss specific figures from your past experiences, like how you achieved 20%+ growth in previous roles. This shows you understand the financial side of client management.
✨Master the Art of Relationship Building
This role is all about cultivating strong relationships with clients. Before the interview, think of examples where you've successfully engaged with senior stakeholders. Highlight your strategies for building trust and rapport, as this will resonate well with the interviewers.
✨Showcase Your Strategic Thinking
Prepare to discuss how you've developed and executed client strategies in the past. Think about specific challenges you faced and how you overcame them. This will illustrate your ability to think strategically and align with the company's goals.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific client situations or challenges. Practice articulating your thought process and decision-making skills in these scenarios. This will help demonstrate your problem-solving abilities and readiness for the role.
