At a Glance
- Tasks: Drive business growth and manage key client relationships in a dynamic environment.
- Company: Join a leading tech company focused on innovation and meaningful change.
- Benefits: Competitive salary, career development, flexible work hours, and wellness programmes.
- Other info: Inclusive culture with opportunities for personal and professional growth.
- Why this job: Be a strategic leader and make a real impact in the insurance industry.
- Qualifications: Experience in client management and proven revenue growth track record required.
The predicted salary is between 80000 - 100000 £ per year.
Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change. By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses. From prototype to real-world impact - be part of a global shift by doing work that matters.
The Commercial discipline is responsible for driving business growth, managing partnerships, and providing industry subject matter expertise and advisory to both clients and internal teams. This strategic and consultative team creates meaningful relationships with clients through their combined knowledge of IT services and industry trends and pain points. Members include business development staff of all levels, client partners, alliances and partnerships managers, industry advisors, and operational leads.
The Client Partner role at Endava is a senior leader within the Commercial organisation. They own the relationship with the client and the delivery organisation, ensuring alignment on goals, expectations, and deliverables. This role is responsible for managing and growing key client relationships, achieving significant revenue growth, and identifying new business opportunities. The Client Partner plays a critical role in maintaining and expanding these relationships through exceptional client experiences, continuous improvement, exemplary service delivery, and strategic foresight.
Responsibilities:- Drive business growth by implementing strategic plans that foster long-term client relationships and revenue expansion.
- Develop and execute strategies to achieve 20%+ (or as agreed) revenue growth within the client portfolio.
- Actively manage and develop a pipeline within accounts, aligned to a go-to-market strategy in collaboration with a Business Development Manager (BDM).
- Leverage business acumen to identify and capitalize on untapped growth opportunities within clients.
- Dedicating over 50% of time to cultivating new business and relationships within clients, actively participating in promotional activities.
- Proactively leverage professional networks to generate new opportunities with existing clients.
- Build personal brand and relationships with senior stakeholders (C-level across business, tech, sales, marketing) within the client portfolio.
- Spend significant time face-to-face with clients, ensuring strong engagement and understanding of their needs.
- Accountable for revenue and profit forecasts and delivery.
- Delegate delivery responsibilities to relevant Client Managers (CMs) while maintaining oversight.
- For mature accounts, iteratively explore replacement pipelines to mitigate ramp-downs.
- Ensure accurate financial forecasts, projections, and adjustments.
- Manage and mitigate risks effectively, including succession planning.
- Own P&L and meet agreed financial targets (budgets, order book, revenue, margin, and other metrics).
- Ensure robust account growth planning (leveraging Client Growth Model / CGM) aligned with client business needs, including strategies for significant renewals.
- Drive continuous improvement and innovation in solutions, commercials, and positioning within the portfolio.
- Focus on building industry expertise and credentials to enhance client engagement and service delivery.
- Ensure compliance with governance, business rules, and regulatory standards.
- Embed critical initiatives and processes within the client portfolio to achieve strategic objectives.
- Foster a culture of high performance and continuous improvement within the team.
- Significant professional experience in client management or a similar role.
- Proven track record of delivering 20%+ revenue growth across a client portfolio within Insurance.
- Extensive experience in developing and executing client strategies that drive business growth.
- Demonstrated success in managing account P&L and achieving financial targets.
- Experience in client engagement and building senior-level client relationships.
- Proven ability to collaborate and influence across various levels of an organisation.
- Experience in strategic initiatives, transformation projects, or large-scale integrations is a plus.
- Proficient in all client negotiation (investments / Master Service Agreements / thorny contract points) aligned with BDMs.
- Acknowledged by clients as the primary trusted advisor and contractual authority.
- Deep expertise in client relationship management and strategic planning.
- Exceptional leadership, negotiation, and relationship management abilities.
- Strong business acumen and ability to identify and capitalise on growth opportunities.
- Excellent communication skills, both written and verbal, with the ability to engage with senior stakeholders (C-level).
- Proven ability to manage multiple priorities and work independently in a fast-paced environment.
- Advanced problem-solving and decision-making capabilities under pressure.
- In-depth understanding of industry trends, market dynamics, and financial analysis.
- Commitment to continuous personal development and staying current with industry trends.
- Demonstrated ability to influence change and drive organizational transformation.
- Strong accountability for achieving results and maintaining high performance standards.
- Proficiency in financial management, including P&L management, forecasting, and risk management.
- Experience in driving continuous improvement and innovation in client solutions and service delivery.
Discover some of the global benefits that empower our people to become the best version of themselves: Finance: Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus; Career Development: Career coaching, global career opportunities, non-linear career paths, internal development programmes for management and technical leadership; Learning Opportunities: Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, conferences; Work-Life Balance: Hybrid work and flexible working hours, employee assistance programme; Health: Global internal wellbeing programme, access to wellbeing apps; Community: Global internal tech communities, hobby clubs and interest groups, inclusion and diversity programmes, events and celebrations.
At Endava, we’re committed to creating an open, inclusive, and respectful environment where everyone feels safe, valued, and empowered to be their best. We welcome applications from people of all backgrounds, experiences, and perspectives—because we know that inclusive teams help us deliver smarter, more innovative solutions for our customers. Hiring decisions are based on merit, skills, qualifications, and potential. If you need adjustments or support during the recruitment process, please let us know.
Insurance Client Partner - Growth & Strategy Lead employer: Endava Limited
At Endava, we pride ourselves on being an exceptional employer that champions a people-centric culture and fosters continuous growth. Our commitment to employee development is reflected in our comprehensive career coaching, diverse learning opportunities, and a flexible work-life balance, all set against the backdrop of a dynamic and inclusive environment. Join us in driving innovation and transformation while enjoying competitive benefits and the chance to make a meaningful impact in the technology landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Insurance Client Partner - Growth & Strategy Lead
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential clients or colleagues on LinkedIn. The more connections you make, the better your chances of landing that dream role.
✨Tip Number 2
Show up and shine! When you get the chance for an interview or a meeting, be sure to bring your A-game. Prepare by researching the company and its clients, and come armed with questions that show you’re genuinely interested in their business and how you can contribute.
✨Tip Number 3
Follow up like a champ! After any interaction, whether it’s an interview or a casual chat, send a thank-you note. It’s a simple way to keep the conversation going and remind them of your enthusiasm for the role. Plus, it shows you’re professional and considerate.
✨Tip Number 4
Leverage our website! We’ve got loads of resources and job listings that can help you find the perfect fit. Don’t just apply anywhere; focus on roles that align with your skills and passions. Tailor your approach and let us help you land that job!
We think you need these skills to ace Insurance Client Partner - Growth & Strategy Lead
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Client Partner role. Highlight your experience in client management and revenue growth, as these are key aspects of the job. We want to see how your skills align with our mission!
Showcase Your Achievements:Don’t just list your responsibilities; share specific examples of how you’ve driven business growth or managed client relationships successfully. Numbers speak volumes, so if you've achieved significant revenue growth, let us know!
Be Authentic:We value genuine connections, so let your personality shine through in your application. Share your passion for technology and people-centric solutions, and why you’re excited about the opportunity to work with us at StudySmarter.
Apply Through Our Website:For the best chance of getting noticed, make sure to apply directly through our website. This way, we can easily track your application and ensure it reaches the right people. We can’t wait to hear from you!
How to prepare for a job interview at Endava Limited
✨Know Your Numbers
As a Client Partner, you'll need to demonstrate your ability to drive revenue growth. Be prepared to discuss specific figures from your past experiences, like how you achieved 20%+ growth in previous roles. This shows you understand the financial side of client management.
✨Understand the Industry Landscape
Familiarise yourself with current trends and challenges in the insurance sector. Being able to speak knowledgeably about industry dynamics will position you as a trusted advisor. Research recent news, reports, and case studies that highlight key issues and innovations.
✨Build Relationships Before the Interview
Networking is crucial for this role. If possible, connect with current or former employees on LinkedIn to gain insights about the company culture and expectations. This can also help you tailor your responses during the interview to align with their values.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving and strategic thinking skills. Prepare examples of how you've managed client relationships, navigated challenges, or identified growth opportunities. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
