Senior Technical Product Owner

Location: Remote (anywhere in UK); Please note: This role is open to UK citizens only. We are unable to offer visa sponsorship or consider candidates requiring work authorisation support at this time.

What You Will Do:

• Serve as the domain expert in US healthcare, including core medical and supplemental insurance products, understanding nuances in claims workflows, policy rules, and regulatory implications.
• Manage and prioritize the product backlog for cloud-based claims processing platforms, including features for claim intake, adjudication, provider integration, and member communications.
• Work with engineering and DevOps teams to deliver performant and compliant solutions in AWS, leveraging services like Lambda, API Gateway, ECS, RDS, and S3.
• Collaborate with US-based stakeholders to define requirements and ensure alignment with regulatory standards (HIPAA, ACA, ERISA) and payer/provider needs.
• Build and support product features for supplemental health benefits workflows, such as eligibility validation, benefit coordination, and integration with core health plans.
• Drive agile ceremonies including sprint planning, backlog grooming, daily stand-ups, and retrospectives.
• Define and track product KPIs including time-to-pay, claim accuracy, and system SLAs.

Skills and Experience You Will Need:

• Required: 5+ years as a Product Owner or Product Manager in US healthcare and insurance technology, with strong focus on claims processing.
• Deep domain knowledge of supplemental health insurance products: accident, critical illness, hospital indemnity, dental, vision, etc.
• Familiarity with US healthcare transaction standards: HIPAA, EDI (837/835), CPT/ICD-10 etc.
• Proven experience working with AWS-based microservices and serverless architectures.
• Technical fluency in APIs, data structures, and cloud-native application workflows.
• Strong Agile/Scrum experience with tools such as Jira, Confluence, Figma, or Azure DevOps.
• Excellent communication skills and ability to work across distributed teams and stakeholders.

• Desired: Experience with voluntary benefits platforms, benefit enrollment systems, or TPA platforms.
• Familiarity with US-based billing codes, provider credentialing, or eligibility verification processes.

Who We Are:

Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change. By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses. From prototype to real-world impact - be part of a global shift by doing work that matters.

Additional Information:

• Finance: Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus;
• Career Development: Career coaching, global career opportunities, non-linear career paths, internal development programs for management and technical leadership;
• Learning Opportunities: Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, conferences;
• Work-Life Balance: Hybrid work and flexible working hours, employee assistance program;
• Health: Global internal wellbeing program, access to wellbeing apps;
• Community: Global internal tech communities, hobby clubs and interest groups, inclusion and diversity program, events and celebrations.

Additional Employee Requirements:

• Participation in both internal meetings and external meetings via video calls, as necessary.
• Ability to go into corporate or client offices to work onsite, as necessary.
• Prolonged periods of remaining stationary at a desk and working on a computer, as necessary.
• Ability to bend, kneel, crouch, and reach overhead, as necessary.
• Hand-eye coordination is necessary to operate computers and various pieces of office equipment, as necessary.
• Vision abilities including close vision, toleration of fluorescent lighting, and adjusting focus, as necessary.
• For positions that require business travel and/or event attendance, ability to lift 25 lbs., as necessary.
• For positions that require business travel and/or event attendance, a valid driver’s license, as necessary.

If requested, reasonable accommodation will be made to enable employees requiring accommodation to perform the essential functions of their jobs, absent undue hardship.

Our diversity makes us stronger - it drives meaningful change and enables us to build innovative technology solutions. We are committed to creating an inclusive community where all of us, regardless of background, identity, or personal characteristics, feels valued, respected, and free from discrimination. As an equal opportunity employer, we welcome applications from all individuals and base hiring decisions on merit, skills, qualifications, and potential.