END. is seeking a Service Operations Lead in Washington, Tyne & Wear to lead our IT service operations across stores, warehouse, offices and remote sites. You will own the service desk, endpoint estate and incident lifecycle, ensuring fast, reliable support for colleagues.
You’ll work with Infrastructure, Applications, Cybersecurity and suppliers to improve SLAs, KPIs and governance, while championing a customer-focused, security-aware culture across the business.
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Hybrid IT Service Operations Lead (2 WFH) in Washington employer: END.
END. is an exceptional employer that fosters a vibrant and inclusive work culture, where employees are encouraged to grow and develop their skills in the dynamic world of fashion and retail. Located in London, our team enjoys a competitive salary, generous benefits including 30 days holiday, and a supportive environment that prioritises employee well-being and professional development. Join us to be part of a passionate community that values creativity, collaboration, and excellence in customer service.
