Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers, build relationships, and exceed sales targets in a luxury retail environment.
- Company: Join END., a leading fashion retailer known for exclusive products and exceptional customer service.
- Benefits: Enjoy generous discounts, 29 days holiday, healthcare benefits, and career development opportunities.
- Why this job: Be part of a dynamic team in a fast-growing company that values passion and excellence.
- Qualifications: Experience in customer service, ideally in luxury fashion; strong communication skills required.
- Other info: This is a part-time, permanent role based in Newcastle.
Recognised as one of the fastest growing Companies in the UK, it\’s a really exciting time to be joining END. If you\’re positive, passionate and dedicated and want to be part of our future success this could be the role for you.
STORE SERVICE ADVISOR – PART-TIME, NEWCASTLE
Over the last 20 years, END. has evolved into a technology led retailer that provides luxury and contemporary apparel and exclusive sneaker drops to a global audience. One of the most influential, forward-thinking and inspirational fashion companies in the world, we have fresh products hitting our website daily and our service never stops.
END. prides itself on delivering a first-class customer experience, which has underpinned our success. With over 2 million customers we deliver to over 80 countries around the world and our online business is complimented by our industry leading retail stores in Newcastle, Glasgow, Manchester, London and Milan.
We need an energetic and ambitious Service Advisor who fully understands the world of luxury fashion and lifestyle to expand upon our current service team. We want individuals who can offer an exclusive personalised service that matches the industry we represent. Your main role will be to newly engage with customers whilst developing potential customers and building upon the existing customer base; whilst exceeding customer and Company expectations at every level.
What You\’ll Be Doing
Key responsibilities
- You will network amongst the END. customer base, developing new and building on existing customer relationships to achieve and exceed set sales targets.
- You will support the store team in its combined efforts to maximise sales and heighten Company profile.
- You will outwardly display exemplary service techniques driving excellence of service as a basic standard.
- You will support in other areas of store operation by having a good working knowledge of the processes behind all services and procedures.
- You will maintain an awareness of product and merchandising standards, replenishing stock and following VM guidelines.
- You will share your in depth knowledge of the product we sell and the industry within which we work with our customer base.
- You will handle all financial transactions professionally assuming accountability for accuracy.
Skills And Experience
What you\’ll be able to demonstrate:
- You must have experience in a customer facing role, ideally within luxury fashion or a related industry.
- Ambition within the Retail function – we want to develop you within our business.
- You must be sociable and charismatic with an innate ability to engage with and interact with all customer types.
- You should be able to demonstrate excellent written and verbal communication skills.
What We Can Offer You
- Generous staff discount and staff sales
- 29 days holidays including bank holidays and birthday
- Access to END. Exclusives benefits platform
- Access to Employee Assistance Programme
- Registered access to Healthcare Benefits provider
- Company pension scheme
- Opportunities for professional development and career progression
Our core values underpin everything we do as a business. We always put our customers first, are passionate and dedicated and strive for excellence. To achieve this, we are positive and collaborative and keep it simple.
If you have what it takes to be part of our future success we want to hear from you.
Please note – for the successful candidate, any employment is conditional on you having the right to work in the UK in the role in which you are employed.
Type of employment: Permanent, part time #J-18808-Ljbffr
Store Service Advisor (Part-Time) employer: END
Contact Detail:
END Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Service Advisor (Part-Time)
✨Tip Number 1
Familiarise yourself with END.'s brand and product range. Understanding the luxury fashion market and being able to discuss current trends will show your passion and knowledge during any interactions.
✨Tip Number 2
Network within the local fashion community or attend events related to luxury retail. Building connections can help you gain insights into the company culture and may even lead to referrals.
✨Tip Number 3
Prepare to demonstrate your customer service skills in a practical setting. Think of examples from your past experiences where you went above and beyond for a customer, as this aligns with END.'s commitment to first-class service.
✨Tip Number 4
Show enthusiasm for the role by engaging with END.'s social media platforms. Commenting on posts or sharing your thoughts on their products can help you stand out and show your genuine interest in the brand.
We think you need these skills to ace Store Service Advisor (Part-Time)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Store Service Advisor position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly showcases your customer service experience, particularly in luxury fashion or related industries. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to exceed sales targets.
Write a Personalised Cover Letter: In your cover letter, express your passion for luxury fashion and your enthusiasm for joining END. Highlight specific experiences that demonstrate your ability to engage with customers and provide exceptional service.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the luxury retail sector.
How to prepare for a job interview at END
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for luxury fashion during the interview. Share any personal experiences or knowledge about current trends and brands that resonate with you, as this will demonstrate your genuine interest in the industry.
✨Highlight Customer Service Experience
Since the role focuses on delivering exceptional customer service, be prepared to discuss your previous experiences in customer-facing roles. Use specific examples to illustrate how you've gone above and beyond to meet customer needs and expectations.
✨Demonstrate Communication Skills
Excellent communication is key in this role. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few questions to ask the interviewer, showing your engagement and interest in the company and its values.
✨Research END. and Its Values
Familiarise yourself with END.'s brand, products, and core values before the interview. Understanding their mission and what sets them apart will help you align your answers with their expectations and show that you're a good fit for their team.
