Assistant Store Manager in Newcastle upon Tyne

Recognised as one of the fastest growing Companies in the UK, it’s a really exciting time to be joining END. If you’re positive, passionate and dedicated and want to be part of our future success this could be the role for you.

Over the last 18 years, END. has evolved into a technology led retailer that provides luxury and contemporary menswear and exclusive sneaker drops to a global audience. One of the most influential, forward-thinking and inspirational menswear companies in the world, we have fresh products hitting our website daily and our service never stops.

END. prides itself on delivering a first-class customer experience, which has underpinned our success. With over 2 million customers we deliver to over 80 countries around the world and our online business is complemented by our industry leading retail stores in Newcastle, Glasgow, London, Manchester and Milan.

We currently have an exciting opportunity in our Newcastle Retail Store for an Assistant Manager. The END. Store on Grey Street has asserted itself as the premier destination for cutting edge sportswear, leading Japanese brands, contemporary menswear and luxury collections in the region. Spanning 3 floors and representing over 250+ brands we want an ambitious and energetic individual, who is accustomed to troubleshooting and problem solving, motivating and developing a large diverse team and unconditionally supporting a dynamic and forward thinking Store Manager.

What you’ll be doing

• Assist the store manager in the operating manner of their choice, exhibiting continuity in all operations.
• Positioned to be ready to assist with and take over full managerial tasks as necessary.
• Be familiar with the entire running of the Store Operations with a good working knowledge of the processes behind all services and procedures.
• Ensure the full team is equipped with knowledge relevant to the industry and the specific product END. represents.
• Lead the team in excellence of service through outwardly displaying exemplary service techniques.
• Drive the store sales through personally and effectively motivating the team to achieve and exceed set budgets and sales targets.
• Identify opportunities and initiatives to continually improve performance, communicating them to the Store Manager regularly.
• Ensure that the store image is in line with business standards by conducting and following up on floor walks to maintain awareness of product and merchandising standards, utilising floorplans, replenishing stock and following VM guidelines.
• Financial accountability in supporting the Store manager in managing wage to sales budget, shrinkage and revenue.
• Maintain workplace safety and provide a healthy environment for staff and customers.

What you’ll be able to demonstrate

• You must display a diverse and broad skill base in business management.
• Ambition within the Retail Function – we want to develop you into a successful Store Manager.
• Prepared and energised to put in the necessary effort to help make the business a success.
• A genuine love for your work and the Industry you are in.
• You must be charismatic with an energy that entices people.
• You should be able to demonstrate excellent written and verbal communication skills.

What we can offer you:

• 30 days holiday (including bank holidays)
• Company pension scheme
• Generous staff discount
• Opportunities for professional development and career progression
• Health Cash Plan
• Cycle-to-work scheme

Our core values underpin everything we do as a business. We always put our customers first, are passionate and dedicated and strive for excellence. To achieve this, we are positive and collaborative and keep it simple.