At a Glance
- Tasks: Manage stock deliveries and ensure products are ready for customers.
- Company: Join END., a leading fashion retailer with a vibrant culture.
- Benefits: Enjoy 28 days holiday, staff discounts, and career progression opportunities.
- Other info: Inclusive workplace that values passion and drive.
- Why this job: Be part of a dynamic team in the exciting world of fashion.
- Qualifications: Team player with good communication skills and attention to detail.
The predicted salary is between 18900 - 23100 £ per year.
STOCK ROOM ASSISTANT - FULL TIME - MANCHESTER, UK
Who We Are:
Inspired by a shared love of fashion, sneakers and the surrounding culture, END. was founded in Newcastle upon Tyne back in 2005. Our first UK store brought together a curated mix of celebrated designers and emerging brands, many of which were previously hard to find outside of London. From day one, we’ve nurtured a community of like-minded individuals united by a love for this ever-evolving culture.
Today, END. serves over 2 million customers worldwide through a seamless blend of online and physical retail. Our industry-leading stores in Newcastle, Glasgow, Manchester, London, and Milan reflect our commitment to innovation, influence, and inspiration. We offer a carefully curated selection of menswear, womenswear, sneakers, homeware, and lifestyle products to a global audience.
At the heart of END. is our customer and it’s our people and culture that make the difference. With over 600 employees across our HQ, offices, and retail locations, our customer-first mindset continues to guide everything we do.
The Role:
The stock room assistants play a vital role in our store teams to ensure our products are ready and available for our customers. They manage the organised and logical transition of stock from delivery through to the sales floor. The Stockroom Assistants also ensure stock accuracy by applying tight controls to all stock movements and the maintenance of the general stock space.
Here’s a breakdown of what you’ll be doing:
- Contribute to the profitability of the store by receiving, handling and managing the inventory of deliveries in a timely and organised manner.
- Check deliveries for accuracy and verify that the quantity received matches the quantity sent.
- Ensure that products are accessible, available and ready for the sales floor.
- Ensure that products are adequately stored to prevent damage.
- Ensure replenishment stock transitions to the sales floor, as priority, upon receipt.
- Help the Service team with fill ups.
- Assist with markdowns during sale periods.
- Conduct discretionary ad hoc stocktakes.
- Participate in formal quarterly stocktakes.
- Decrease store shrinkage by researching inventory discrepancies and reporting suspicious activities to store management.
- Complete Transfers Out within 24 hours of receipt.
- Maintain a clean, tidy and orderly stock room.
- Actively follow and promote company health and safety.
Who we’re looking for:
- Tasks are routine and specific to the work of the team. Works within clearly defined processes and with direct supervision. Requires assistance when dealing with unexpected problems.
- Awareness that the tasks performed relate to the work of others within the team/department. Understands importance of working within team to achieve excellent results.
- Follows established processes and procedures. Works to clearly defined priorities and deadlines. Performs routine activities in a structured environment. No or limited autonomy or decision making required.
- The job has limited but direct and measurable impact on customer experience. The quality of the work produced will reflect on the performance and effectiveness of the team as a whole.
- Clear verbal and written communication skills and common courtesy.
Besides a competitive salary and an engaging and inclusive work place we can offer you:
- 28 days holiday (including bank holidays)
- 40 Hours per week - Monday to Sunday
- Holiday trading (Buy or sell 3 days)
- Your birthday off
- Access to Employee Assistance Programme
- Healthcare Cashback Plan
- Moments that matter gifts (Weddings and Babies)
- A pension that both you and the company contribute to
- Generous staff discount
- Opportunities for professional development and career progression
- And so much more….
We know that great talent comes in many forms. So even if you don’t meet every single criteria, we would still love to hear from you. If you’re passionate, driven, and believe you can contribute to our future success, we encourage you to apply.
Please note: Employment is conditional upon having the legal right to work in the UK for the role offered.
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Stock Room Assistant in Manchester employer: END.
END. is an exceptional employer that fosters a vibrant and inclusive work culture, where employees are encouraged to grow and develop their skills in the dynamic world of fashion and retail. Located in London, our team enjoys a competitive salary, generous benefits including 30 days holiday, and a supportive environment that prioritises employee well-being and professional development. Join us to be part of a passionate community that values creativity, collaboration, and excellence in customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Stock Room Assistant in Manchester
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like END., so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like END.!
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at END., customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at END. and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show END. that you’re ready to jump in and contribute right away!
How to prepare for a job interview at END.
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
