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- Tasks: Assist the Store Manager in running operations and leading the team to achieve sales targets.
- Company: Join END., a leading fashion retailer with a vibrant culture and community.
- Benefits: Enjoy 30 days holiday, healthcare cashback, and generous staff discounts.
- Why this job: Be part of a dynamic team that influences the fashion industry and customer experience.
- Qualifications: Strong leadership skills and a passion for fashion and retail.
- Other info: Opportunities for professional development and career progression await you!
The predicted salary is between 28800 - 43200 £ per year.
Inspired by a shared love of fashion, sneakers and the surrounding culture, END. was founded in Newcastle upon Tyne back in 2005. Our first UK store brought together a curated mix of celebrated designers and emerging brands, many of which were previously hard to find outside of London. From day one, we’ve nurtured a community of like-minded individuals united by a love for this ever‑evolving culture. Today, END. serves over 2 million customers worldwide through a seamless blend of online and physical retail. Our industry‑leading stores in Newcastle, Glasgow, Manchester, London, and Milan reflect our commitment to innovation, influence, and inspiration. We offer a carefully curated selection of menswear, womenswear, sneakers, homeware, and lifestyle products to a global audience. At the heart of END. is our customer and it’s our people and culture that make the difference. With over 600 employees across our HQ, offices, and retail locations, our customer‑first mindset continues to guide everything we do.
The Role: The AGM should help the store manager organise and run their store, filling in for the Store Manager when needed. They should assist with day‑to‑day responsibilities, overseeing the staff and providing consistent and stable leadership in line with END. values. Here’s a breakdown of what you’ll be doing:
- Assist the store manager in the operating manner of their choice, exhibiting continuity in all operations.
- Positioned to be ready to assist with and take over full managerial tasks as necessary.
- Be familiar with the entire running of the Store Operations with a good working knowledge of the processes behind all services and procedures.
- Ensure the full team is equipped with knowledge relevant to the industry and the specific product END. represents.
- Lead the team in excellence of service through outwardly displaying exemplary service techniques.
- Drive the store sales through personally and effectively motivating the team to achieve and exceed set budgets and sales targets.
- Identify opportunities and initiatives to continually improve performance, communicating them to the Store Manager regularly.
- Ensure that the store image is in line with business standards by conducting and following up on floor walks to maintain awareness of product and merchandising standards, utilising floorplans, replenishing stock and following VM guidelines.
- Financial accountability in supporting the Store manager in managing wage to sales budget, shrinkage and revenue.
- Maintain workplace safety and provide a healthy environment for staff and customers.
Who we’re looking for:
- Good knowledge and comprehensive understanding of the range of processes, procedures and systems used in carrying out tasks and activities across the team and how these inter‑relate with other teams to deliver outputs.
- Accountable for delivering assigned tasks within departmental projects to continuously improve.
- Plans, schedules and monitors work of self and others to meet deadlines.
- Good understanding of the team and how it interacts and collaborates with other teams within the department and function.
- Management responsibility for ensuring team members are motivated and capable of delivering a high‑quality service and performance.
- Focus includes setting objectives, coaching employees to achieve objectives and reviewing performance relative to objectives.
- Make judgements based on good practice and previous experience.
- Looks to remove complexity where possible to focus on individual and team priorities.
- Ability to assess the validity of previous or similar experiences and evaluate options under circumstances that are not covered by standing operating procedures to continuously raise the bar.
- Influencing decisions through joint accountability for the volume, quality and timeliness of end results of work area, such that the work and performance of all teams within the area will be directly affected by the performance of the job, resulting in the overall performance and effectiveness of the department.
- Positively impacts customer experience through the performance of the team.
- Sound communication and diplomacy skills to enable the exchange of complex information.
- Able to exchange ideas and information effectively in a clear, concise and straightforward way.
- Requires a high degree of tact and diplomacy when dealing with others and handling sensitive issues.
Besides a competitive salary and an engaging and inclusive work place we can offer you:
- 30 days holiday (including bank holidays)
- 40 Hours per week - Monday to Sunday
- Holiday trading (Buy or sell 3 days)
- Your birthday off
- Access to Employee Assistance Programme
- Healthcare Cashback Plan
- Moments that matter gifts (Weddings and Babies)
- A pension that both you and the company contribute to
- Generous staff discount
- Opportunities for professional development and career progression
- And so much more…
We know that great talent comes in many forms. So even if you don’t meet every single criteria, we would still love to hear from you. If you’re passionate, driven, and believe you can contribute to our future success, we encourage you to apply. Please note: Employment is conditional upon having the legal right to work in the UK for the role offered.
Associate General Manager in Manchester employer: END.
Contact Detail:
END. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate General Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at END. on LinkedIn. You never know who might give you a heads-up about an opportunity or even put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching END.'s culture and values. Think about how your experience aligns with their customer-first mindset and be ready to share examples of how you've led teams or improved performance in previous roles.
✨Tip Number 3
Show your passion for fashion and the culture surrounding it! Bring that enthusiasm into your conversations and let them see how you can contribute to the team’s success. A genuine interest can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the END. family.
We think you need these skills to ace Associate General Manager in Manchester
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for fashion and culture shine through. We want to see how your interests align with END.'s values and mission.
Tailor Your CV: Make sure your CV highlights relevant experience that matches the AGM role. Use keywords from the job description to show us you understand what we're looking for.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role!
How to prepare for a job interview at END.
✨Know Your Fashion and Culture
Before the interview, brush up on your knowledge of fashion trends, sneakers, and the culture surrounding them. END. values a deep understanding of their products and community, so being able to discuss current trends and how they relate to the brand will show your passion and fit for the role.
✨Demonstrate Leadership Skills
As an Associate General Manager, you'll need to exhibit strong leadership qualities. Prepare examples from your past experiences where you've successfully motivated a team or improved performance. Highlight your ability to coach others and drive sales, as this aligns with the responsibilities of the role.
✨Understand Store Operations
Familiarise yourself with the day-to-day operations of a retail store. Be ready to discuss how you would assist the Store Manager and ensure smooth operations. Knowing about stock management, visual merchandising, and customer service excellence will set you apart as a candidate who understands the business.
✨Communicate Clearly and Effectively
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and concisely. Be prepared to discuss how you would handle sensitive issues with tact and diplomacy, as well as how you would ensure your team is informed and engaged.