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- Tasks: Lead insights and analytics to drive customer-focused strategies and optimise site performance.
- Company: Join END., a fast-growing, tech-led luxury fashion retailer.
- Benefits: Generous discounts, 33 days holiday, pension scheme, and career development opportunities.
- Why this job: Be part of a dynamic team shaping the future of fashion through data-driven insights.
- Qualifications: Experience with analytics tools, strong communication skills, and a passion for data.
- Other info: Collaborative culture with excellent growth potential in a leading fashion company.
The predicted salary is between 36000 - 60000 £ per year.
Recognised as one of the fastest growing Companies in the UK, it’s a really exciting time to be joining END. If you’re positive, passionate and dedicated and want to be part of our future success this could be the role for you.
Over the last 18 years, END. has evolved into a technology led retailer that provides luxury and contemporary apparel and exclusive sneaker drops to a global audience. One of the most influential, forward-thinking and inspirational fashion companies in the world, we have fresh products hitting our website daily and our service never stops.
END. prides itself on delivering a first-class customer experience, which has underpinned our success. With over 2 million customers we deliver to over 80 countries around the world and our online business is complemented by our industry leading retail stores in Newcastle, Glasgow, London, Manchester and Milan.
The Insights & Analytics Lead will oversee insights across END. You will be the key contact for all things related to Analytics including Digital, Customer and Brand. The high-level focus of this role is to drive actionable insight from our data sources through reporting, analytics and research.
Key Responsibilities- Ensuring all business functions are kept aware and informed of relevant insights and analytics.
- Leading on customer-based insights.
- Highlighting and promoting the importance of effective analytics implementation and measurement for all new site functionality and initiatives.
- Driving and maintaining a customer-led mentality.
- Responding to a fast paced and changing environment.
- Driving ongoing site optimisation strategies.
- Managing and developing external relationships and third parties.
- Managing and maintaining internal relationships with Directors, Heads of and Senior Managers.
- Supporting digital, customer and research activities.
- Support development of the Product roadmap to not only enhance the consumer experience but also achieve business goals.
- Experience of Google Analytics or similar web analytics tool, SQL, Tableau or similar BI tool.
- A passion for insight and analytics and an understanding of how data can be exploited to drive competitive advantage.
- Strong experience analysing digital and customer-level data.
- Excellent communication/presentation skills and the ability to convert and communicate data to a wide range of audiences.
- The ability to identify and understand complex business challenges and opportunities.
- Demonstrate skills to build and maintain strong relationships across the business.
- Experience managing external partners and third-party suppliers.
- Advanced Excel skills.
- A consumer-oriented focus.
- A good understanding of data science or statistics.
- Educated to a degree level, ideally in mathematics, statistics, economics, management sciences or similar.
- Previous line management experience.
- Experience with R and Python tools.
- Excellent data visualisation skills.
- Generous staff discount and staff sales.
- 33 days holidays (including bank holidays and birthday day off).
- Access to Employee Assistance Programme.
- Company pension scheme.
- Opportunities for professional development and career progression.
- Cycle-to-work scheme.
- Eye-test vouchers.
Our core values underpin everything we do as a business. We always put our customers first, are passionate and dedicated and strive for excellence. To achieve this, we are positive and collaborative and keep it simple.
Insights & Analytics Lead in London employer: END.
Contact Detail:
END. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insights & Analytics Lead in London
✨Tip Number 1
Network like a pro! Reach out to current employees at END. on LinkedIn and ask about their experiences. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by diving deep into END.'s products and values. Show us that you’re not just passionate about analytics, but also about what we do. Tailor your examples to reflect our customer-first approach!
✨Tip Number 3
Practice your data storytelling skills! We want to see how you can turn complex insights into engaging narratives. Use real-life examples to demonstrate how your insights have driven results in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in being part of the END. family.
We think you need these skills to ace Insights & Analytics Lead in London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for insights and analytics shine through. We want to see that you're not just looking for a job, but that you're genuinely excited about the role and how you can contribute to our success.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience with tools like Google Analytics, SQL, and Tableau. We love seeing how your skills align with what we’re looking for, so don’t hold back on showcasing your expertise!
Be Clear and Concise: We appreciate straightforward communication, so keep your application clear and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills at a glance.
Apply Through Our Website: For the best chance of getting noticed, make sure to apply directly through our website. This way, your application will go straight to us, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at END.
✨Know Your Data Tools
Make sure you brush up on your knowledge of Google Analytics, SQL, and Tableau. Be ready to discuss how you've used these tools in the past to drive insights and make data-driven decisions. This will show that you're not just familiar with the tools, but that you can leverage them effectively.
✨Showcase Your Communication Skills
As an Insights & Analytics Lead, you'll need to communicate complex data to various stakeholders. Prepare examples of how you've successfully presented data insights to different audiences. Practise explaining technical concepts in simple terms to demonstrate your ability to connect with non-technical team members.
✨Understand END.'s Customer Focus
Research END.'s customer base and their shopping behaviours. Think about how you can apply your analytical skills to enhance the customer experience. Be prepared to share ideas on how to drive customer-led insights and site optimisation strategies during the interview.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities in a fast-paced environment. Think of specific challenges you've faced in previous roles and how you overcame them using analytics. This will help demonstrate your capability to adapt and thrive in a dynamic setting like END.
