Buying & Merchandising Administrator in London

Recognised as one of the fastest growing Companies in the UK, it’s a really exciting time to be joining END. If you’re positive, passionate and dedicated and want to be part of our future success this could be the role for you.

Over the last 19 years, END. has evolved into a technology led retailer that provides luxury and contemporary apparel and exclusive sneaker drops to a global audience. One of the most influential, forward-thinking and inspirational fashion companies in the world, we have fresh products hitting our website daily and our service never stops.

END. prides itself on delivering a first-class customer experience, which has underpinned our success. With over 2 million customers we deliver to over 80 countries around the world and our online business is complemented by our industry leading retail stores in Newcastle, Glasgow, London, Manchester & Milan.

We currently have an exciting opportunity for a Buying & Merchandiser Administrator. Working in a busy and forward-thinking team, we are looking for someone who can deliver an excellent service to both our suppliers and internal customers.

What you’ll be doing:

• Assist buyers during market by downloading line sheets, writing orders using the in-house END range plan tool and entering orders onto portals.
• Serve as a primary point of contact for brand support, verifying order confirmations and processing order amendments in the system while managing enquiries.
• Gather customs data, RRP's and ensure all information is accurate and up to date before raising purchase orders.
• Proactively upload and manage purchase orders in alignment with the critical path to meet seasonal targets.
• Make amendments to purchase orders as required by the Buyer, Merchandiser, ASN or Goods In teams.
• Manage system cancellations as directed by the Buying & Merchandising Team, conducting weekly monitoring of under-delivered styles.
• Handle product name changes, category changes, colour changes and price adjustments (Selling & Retail) as well as product resyncs between D365 and Magento.
• Chase intake from brands and monitor expired delivery windows, as well as under-delivered units, providing feedback to the wider team in weekly trade meetings and taking appropriate action.
• Collaborate with Buying & Merchandising Team, Warehouse and brands to address product queries prior to deliveries, ensuring efficient stock processing and timely resolution of discrepancies.
• Manage files and documents (Sharepoint, ST Reports, B2B Logins etc).
• Attend and contribute to weekly meetings by communicating insights from reports, key deliveries/launches and brand initiatives, conduct system testing, handle Return to Vendor processes, support in coordinating launches/launch dates and manage ad-hoc administrative tasks.

What you’ll be able to demonstrate:

• Skilled problem solver with a proactive and organised approach, adept at multitasking and meeting tight deadlines while maintaining meticulous attention to detail.
• Excellent communicator, both verbally and in writing, fostering strong relationships across the teams and internal stakeholders & brands.
• Preferred qualifications in relevant field ideally with some retail experience.
• Proficient in Microsoft Excel for data analysis and reporting, adept at utilising formulas and numerical functions to extract insights and generate reports, demonstrating strong analytical skills.
• Passionate about fashion, trends and consumer behaviour, with a desire to continuously learn how to grow within the retail industry.
• Familiarity with retail management systems is advantageous.
• Proactive mindset, with a willingness to take on new challenges in a fast-paced, dynamic environment.

What we can offer you:

• 29 days holidays (including bank holidays and birthday).
• Company pension scheme.
• Generous staff discount.
• Access to Employee Assistance Programme.
• Opportunities for professional development and career progression.

Our core values underpin everything we do as a business. We always put our customers first, are passionate and dedicated and strive for excellence. To achieve this, we are positive and collaborative and keep it simple.