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- Tasks: Support the store manager in running operations and leading the team to success.
- Company: Join END., a fashion-forward brand with a vibrant culture and community.
- Benefits: Enjoy 30 days holiday, your birthday off, and generous staff discounts.
- Why this job: Be part of a dynamic team that values innovation and customer experience.
- Qualifications: Strong leadership skills and a passion for fashion and retail.
- Other info: Opportunities for professional development and career progression await you.
The predicted salary is between 28800 - 43200 £ per year.
Who We Are:
Inspired by a shared love of fashion, sneakers and the surrounding culture, END. was founded in Newcastle upon Tyne back in 2005. Our first UK store brought together a curated mix of celebrated designers and emerging brands, many of which were previously hard to find outside of London. From day one, we’ve nurtured a community of like-minded individuals united by a love for this ever-evolving culture.
Today, END. serves over 2 million customers worldwide through a seamless blend of online and physical retail. Our industry-leading stores in Newcastle, Glasgow, Manchester, London, and Milan reflect our commitment to innovation, influence, and inspiration. We offer a carefully curated selection of menswear, womenswear, sneakers, homeware, and lifestyle products to a global audience.
At the heart of END. is our customer and it’s our people and culture that make the difference. With over 600 employees across our HQ, offices, and retail locations, our customer-first mindset continues to guide everything we do.
The Role:
The Assistant General Manager should help the store manager organise and run their store, filling in for the General Manager when needed. They should assist with day-to-day responsibilities, overseeing the staff and providing consistent and stable leadership in line with END. values.
Here’s a breakdown of what you’ll be doing:
- Assist the store manager in the operating manner of their choice, exhibiting continuity in all operations.
- Be familiar with the entire running of the Store Operations with a good working knowledge of the processes behind all services and procedures.
- Ensure the full team is equipped with knowledge relevant to the industry and the specific product END. represents.
- Lead the team in excellence of service through outwardly displaying exemplary service techniques.
- Drive the store sales through personally and effectively motivating the team to achieve and exceed set budgets and sales targets.
- Identify opportunities and initiatives to continually improve performance, communicating them to the Store Manager regularly.
- Ensure that the store image is in line with business standards by conducting and following up on floor walks to maintain awareness of product and merchandising standards.
- Financial accountability in supporting the Store manager in managing wage to sales budget, shrinkage and revenue.
- Maintain workplace safety and provide a healthy environment for staff and customers.
Who we’re looking for:
- Good knowledge and comprehensive understanding of the range of processes, procedures and systems used in carrying out tasks and activities across the team.
- Accountable for delivering assigned tasks within departmental projects to continuously improve.
- Plans, schedules and monitors work of self and others to meet deadlines.
- Good understanding of the team and how it interacts and collaborates with other teams within the department and function.
- Management responsibility for ensuring team members are motivated and capable of delivering a high-quality service and performance.
- Focus includes setting objectives, coaching employees to achieve objectives and reviewing performance relative to objectives.
- Make judgements based on good practice and previous experience.
- Ability to assess the validity of previous or similar experiences and evaluate options under circumstances that are not covered by standing operating procedures.
- Influencing decisions through joint accountability for the volume, quality and timeliness of end results of work area.
- Positively impacts customer experience through the performance of the team.
- Sound communication and diplomacy skills to enable the exchange of complex information.
Besides a competitive salary and an engaging and inclusive work place we can offer you:
- 30 days holiday (including bank holidays)
- Your birthday off
- Access to Employee Assistance Programme
- Healthcare Cashback Plan
- A pension that both you and the company contribute to
- Generous staff discount
- Opportunities for professional development and career progression
We know that great talent comes in many forms. So even if you don’t meet every single criteria, we would still love to hear from you. If you’re passionate, driven, and believe you can contribute to our future success, we encourage you to apply.
Please note: Employment is conditional upon having the legal right to work in the UK for the role offered.
Assistant General Manager in London employer: END.
Contact Detail:
END. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant General Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at END. on LinkedIn. You never know who might give you a heads-up about an opportunity or even put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching END.'s culture and values. Show us that you understand what makes our community special and how you can contribute to it. Bring your passion for fashion and customer service to the forefront!
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We want to see your personality shine through! Use examples from your past experiences that highlight your leadership skills and ability to motivate a team.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Assistant General Manager in London
Some tips for your application 🫡
Show Your Passion for Fashion: When you're writing your application, let your love for fashion and culture shine through! We want to see how your interests align with END.'s values and mission. Share any relevant experiences that highlight your enthusiasm for the industry.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Assistant General Manager role. Highlight your leadership skills and experience in retail management, as well as any specific achievements that demonstrate your ability to drive sales and motivate a team.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about END. and what we stand for!
How to prepare for a job interview at END.
✨Know Your Stuff
Before the interview, make sure you have a solid understanding of END.'s values, products, and culture. Familiarise yourself with their range of menswear, womenswear, and sneakers. This will not only show your enthusiasm but also help you connect your experience to what they’re looking for.
✨Show Leadership Skills
As an Assistant General Manager, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully motivated a team or improved performance. Highlight how you can contribute to maintaining a high-quality service and a positive customer experience.
✨Be Ready to Discuss Financial Acumen
Since financial accountability is key in this role, be prepared to discuss your experience with managing budgets, sales targets, and any relevant metrics. Think of specific instances where you’ve driven sales or managed costs effectively, as this will resonate well with the interviewers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about the team dynamics, opportunities for professional development, or how END. measures success in their stores. This shows you’re not just interested in the job, but also in growing with the company.
