Head of Performance Engineering

Recognised as one of the fastest growing Companies in the UK, it’s a really exciting time to be joining END. If you’re positive, passionate and dedicated and want to be part of our future success this could be the role for you. HEAD OF ENGINEERING – FULL TIME – LONDON Over the last 20 years, END. has evolved into a technology led retailer that provides luxury and contemporary apparel and exclusive sneaker drops to a global audience. One of the most influential, forward-thinking and inspirational fashion companies in the world, we have fresh products hitting our website daily and our service never stops. END. prides itself on delivering a first-class customer experience, which has underpinned our success. With over 2 million customers we deliver to over 80 countries around the world and our online business is complimented by our industry leading retail stores in Newcastle, Glasgow, Manchester, London and Milan. The Head of Engineering is responsible for leading and empowering high-performing engineering teams to deliver scalable, robust, and business-aligned technology solutions. This role removes barriers to progress, fosters a culture of collaboration and innovation, and ensures engineering efforts are strategically aligned to business goals. The Head of Engineering plays a critical role in shaping the technical direction, driving delivery excellence, and strengthening END.’s technical reputation and employer brand. What you’ll be doing: Key Responsibilities ~ Creating and sustaining a high-performing engineering culture that values creativity, challenge, and delivery excellence. ~ Setting goals and conducting performance reviews for direct reports to align with team and business objectives. ~ Ensuring team coherence, alignment, and focus on delivering impactful technical solutions. ~ Planning and managing resource needs, capability utilisation, and engineering deliverables across teams. ~ Representing the technology pillar in cross-functional initiatives and contributing to overall tech strategy. ~ Maintaining engineering artifacts and overseeing cross-training and knowledge sharing practices. ~ Preparing engineering support rotas and ensuring smooth operational coverage throughout the year. ~ Leading recruitment, onboarding, retention, and development initiatives across engineering teams. ~ Resolving conflicts related to people, processes, or technology in a constructive and forward-thinking manner. ~ Providing input into release planning and effort estimation across programmes. What you’ll be able to demonstrate: Skills and experience ~ Leads a major function within the organisation, contributing to strategic planning, budget setting, and long-term direction that directly impacts business performance and customer experience. ~ Holds comprehensive knowledge of cross-functional departments, systems, and industry trends, enabling the alignment of engineering efforts with overall business goals and evolving sector challenges. ~ Accountable for financial planning and delivery of independent budgets, driving performance through department managers and functional leads. ~ Develops and delivers innovative solutions that go beyond current ways of working, removing complexity, and enhancing functional effectiveness. ~ Influences business and technology change by maintaining deep understanding of customer needs, enterprise architecture, and commercial priorities. ~ Drives adoption of best practices through communities of practice and cross-domain collaboration. ~ Champions END.’s technical reputation to attract and retain top talent and ensures delivery of scalable web and mobile platforms in a fast-paced, outcome-focused environment. ~ Navigates all areas of technology delivery—software development, infrastructure, UX, and operations—making sound decisions under pressure and balancing complex trade-offs. ~ Able to jump into code and architectural decisions as needed. ~ Communicates clearly and confidently with internal and external stakeholders, from technical teams to board-level leaders, fostering strong, collaborative relationships across the business. Qualifications: Level 7 Professional qualifications or extensive practical knowledge gained through experience Tech Stack: ~ AWS, GCP ~ Akamai ~ PHP – Laravel and Symfony ~ NodeJS ~ React ~ Typescript ~ Headless CMS ~ Algolia ~ CDP ~ Composable DXP ~ Adobe Commerce Cloud ~ Payment Systems such as Adyen ~ Fraud tools such as Forter What we can offer you: ~33 days holiday (including bank holidays) ~ Birthday day off. ~ Company pension scheme ~ Generous staff discount ~ Access to Employee Assistance Programme ~ Registered access to Healthcare Benefits provider ~ Cycle-to-work scheme Our core values underpin everything we do as a business. We always put our customers first, are passionate and dedicated and strive for excellence. To achieve this, we are positive and collaborative and keep it simple. If you have what it takes to be part of our future success, we want to hear from you. Please note – for the successful candidate, any employment is conditional on you having the right to work in the UK in the role in which you are employed. Type of employment: Permanent, full-time. #J-18808-Ljbffr