Job Description
Are you a tech-savvy graduate who enjoys problem-solving, learning systems quickly, and helping people work smarter with software?
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Graduate IT Project Support / Support & Implementation Analyst
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£26,500 – £29,000 per annum (DOE)
Full-time, Permanent
Location: HX7 (near Ripponden), West Yorkshire
Office-based with occasional UK travel
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This is a great opportunity to join a growing software business where you'll gain hands-on experience across software implementation, customer support, system testing and project delivery, with full training provided.
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About EndtoEnd IT
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EndtoEnd IT develops cloud based business management software for timber window manufacturers and installers.
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The system supports the full process from enquiry and quotation through design, manufacture and installation or delivery, helping customers streamline workflows and operate more efficiently.
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The business has grown steadily over the past eight years and works with many respected companies across the industry. Due to continued growth, we're now expanding our Support & Implementation Team.
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The Role
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As a Graduate IT Project Support / Support & Implementation Analyst, you'll support customers using the EndtoEnd system and assist with new client implementations.
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You'll be trained to become a system superuser, allowing you to support users confidently, assist with onboarding, and contribute to ongoing improvements.
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Key Responsibilities
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• Providing phone-based and online customer support
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What We're Looking For
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• A degree in a technology or business-related subject
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What You'll Get
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• Full training to become a system expert
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You must be eligible to work in the UK. Visa sponsorship is not available for this role. Recruitment agencies need not apply.
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Why Apply?
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This role offers real experience, real responsibility and a clear development path. If you're looking for a graduate role where you can build practical skills, work closely with customers and grow within a supportive team, this is an excellent place to start.
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Other Skills & Experience: Graduate IT Support Analyst, Graduate Application Support Analyst, Graduate Software Support Analyst, IT Project Support Analyst, Support & Implementation Analyst, Junior Implementation Analyst, Graduate Systems Support Analyst, Technical Support Analyst (Graduate), Software Implementation
