END. Clothing is seeking a Service Operations Lead to steer the IT service operations team across retail stores, warehouse, head office and remote sites. You will own the service desk, manage endpoint devices and drive efficiency and customer-focused support.
The role requires strong ITIL knowledge, hands-on tooling like Intune/Jamf/EDR, and a calm, data-driven approach to maintain high service levels. Travel to UK/Europe sites is expected.
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Hybrid IT Service Operations Lead - Retail Tech in Washington employer: END CLOTHING
END. is an exceptional employer that fosters a vibrant work culture rooted in a shared passion for fashion and community. Located in London, our team enjoys flexible working arrangements, generous holiday allowances, and numerous professional development opportunities, all while contributing to a dynamic and innovative retail environment. With a commitment to employee well-being and growth, END. stands out as a rewarding place to build a meaningful career.