At a Glance
- Tasks: Support the store manager in running operations and leading a motivated team.
- Company: Join END., a vibrant fashion retailer with a passion for culture and community.
- Benefits: Enjoy 30 days holiday, healthcare cashback, generous discounts, and career growth opportunities.
- Other info: Inclusive workplace with a focus on personal and professional development.
- Why this job: Be part of a dynamic team that shapes customer experiences and drives sales.
- Qualifications: Experience in retail management and a knack for motivating teams.
The predicted salary is between 24995 - 30549 £ per year.
Who We Are:
Inspired by a shared love of fashion, sneakers and the surrounding culture, END. serves over 2 million customers worldwide through a seamless blend of online and physical retail. Our industry-leading stores in Newcastle, Glasgow, Manchester, London, and Milan reflect our commitment to innovation, influence, and inspiration. With over 600 employees across our HQ, offices, and retail locations, our customer-first mindset continues to guide everything we do.
The Role:
- The Assistant General Manager should help the store manager organise and run their store, filling in for the General Manager when needed.
- Assist the store manager in the operating manner of their choice, exhibiting continuity in all operations.
- Be familiar with the entire running of the Store Operations with a good working knowledge of the processes behind all services and procedures.
- Lead the team in excellence of service through outwardly displaying exemplary service techniques.
- Drive the store sales through personally and effectively motivating the team to achieve and exceed set budgets and sales targets.
- Identify opportunities and initiatives to continually improve performance, communicating them to the Store Manager regularly.
- Ensure that the store image is in line with business standards by conducting and following up on floor walks to maintain awareness of product and merchandising standards, utilising floorplans, replenishing stock and following VM guidelines.
- Financial accountability in supporting the Store manager in managing wage to sales budget, shrinkage and revenue.
- Accountable for delivering assigned tasks within departmental projects to continuously improve.
- Management responsibility for ensuring team members are motivated and capable of delivering a high-quality service and performance.
- Focus includes setting objectives, coaching employees to achieve objectives and reviewing performance relative to objectives.
- Positively impacts customer experience through the performance of the team.
Besides a competitive salary and an engaging and inclusive work place we can offer you:
- 30 days holiday (including bank holidays)
- Your birthday off
- Access to Employee Assistance Programme
- Healthcare Cashback Plan
- A pension that both you and the company contribute to
- Generous staff discount
- Opportunities for professional development and career progression
- And so much more...
We know that great talent comes in many forms. Employment is conditional upon having the legal right to work in the UK for the role offered.
Full-Time
Assistant Manager, Complaints in London employer: END CLOTHING
END. is an exceptional employer that fosters a vibrant work culture rooted in a shared passion for fashion and community. Located in London, our team enjoys flexible working arrangements, generous holiday allowances, and numerous professional development opportunities, all while contributing to a dynamic and innovative retail environment. With a commitment to employee well-being and growth, END. stands out as a rewarding place to build a meaningful career.
