At a Glance
- Tasks: Manage utility accounts for properties, ensuring accuracy and timely delivery.
- Company: Encore, a leading residential property management company with a personal touch.
- Benefits: Competitive salary, growth opportunities, and a fun, supportive team environment.
- Other info: Hybrid working model with 3 days in the office and 2 days from home.
- Why this job: Make a real impact while developing your career in a dynamic, fast-paced setting.
- Qualifications: Detail-oriented, strong communication skills, and a positive attitude.
The predicted salary is between 26500 - 26500 € per year.
At Encore, we’re here to make residential property management feel personal, thoughtful, and seamless. Since we opened our doors in 2004, our mission has been simple: to deliver an outstanding experience for every customer, with genuine care at the heart of everything we do. We don’t just look after buildings, we look after the people who call them home, treating each property as if it were our own. The Encore culture not only attracts the brightest talent, but also industry recognition as we've been awarded Employer of the Year on many occasions. Our ambition is to be regarded as the most professional managing agent in the country - with a team of exceptional people who are energised by what they do. We’re all about communication, collaboration, teamwork – and having fun while we work.
By creating an inviting environment for our people to be inspired, learn and flourish can make all the difference. Are you highly organised, detail-oriented and great at keeping things moving behind the scenes? We’re looking for a Utilities Administrator supporting the supplier accounting function for a portfolio of properties on behalf of one of PREIM’s key clients. This is a fantastic opportunity for someone who enjoys working in a fast-paced environment, solving problems, building strong working relationships and delivering accurate work to tight deadlines. You’ll work closely with both the client team and external utility suppliers, playing an important role in ensuring the smooth administration of utility accounts for void properties.
What you’ll be doing
- Managing the utilities process for a portfolio of void properties
- Receiving and scanning purchase invoices and statements from utility suppliers and councils
- Recording and allocating purchase invoices, ensuring:
- correct billing addresses
- accurate start and end dates
- meter readings are checked
- billing is accurate
- Contacting utility suppliers and councils to investigate and resolve billing queries
- Ensuring all invoice queries are investigated, or actively under investigation, within the month
- Closing completed properties promptly and settling final bills with all suppliers
- Preparing fortnightly payment runs for review by the Head of Support Services
- Producing creditors reports for client review
- Raising BACS files and bank movement reports
- Supporting the accounts team and other departments with day‑to‑day and ad‑hoc tasks
- Liaising with the key client to ensure urgent matters are handled efficiently
Qualifications and experience
- Experience in service charge client accounting would be an advantage, but is not essential
- Experience with Qube and/or Citrix is desirable, but not essential
Skills
- Excellent time management, prioritisation and diary management skills
- Strong team‑working ability, with an approachable and helpful attitude
- Excellent written and verbal communication skills
- Strong IT skills, including proficiency in Microsoft Outlook, Word and Excel
Behaviours
- Thorough – you have excellent attention to detail and think beyond the checklist
- Accountable – you take ownership and see tasks through to completion
- Committed – you take pride in your work and care about team performance
- Mature – you bring a practical, common-sense approach and spot opportunities for improvement
- Positive – you have a can‑do attitude and contribute positively to team morale
Why Work with Us?
- Great Team Environment: You’ll be part of a friendly, supportive team that works hard and has fun along the way.
- Growth Opportunities: We believe in helping our people grow. With extensive training and development, you’ll have plenty of opportunities to advance your career.
- Competitive Salary & Perks: We offer a competitive salary, benefits, and a positive workplace culture where your contributions are valued.
At Encore, we pride ourselves on delivering outstanding service and managing valuable residential estates with expertise and care. This is your opportunity to grow into a leadership role while making a real impact in the lives of our clients. Encore operates a hybrid working model, for this role the requirement is 3 days in the Peterborough office, 2 days from home. The salary banding for this role is £26,500.
Utilities Property Administrator in Peterborough employer: Encoreestates
Encore is an exceptional employer that prioritises a personal and thoughtful approach to residential property management. With a strong focus on employee growth, a supportive team environment, and a commitment to delivering outstanding service, Encore offers a competitive salary and benefits while fostering a culture of collaboration and fun. This role in Peterborough not only allows you to make a meaningful impact but also provides opportunities for career advancement within a recognised industry leader.
StudySmarter Expert Advice🤫
We think this is how you could land Utilities Property Administrator in Peterborough
✨Tip Number 1
Network like a pro! Reach out to people in the property management industry, especially those who work at Encore. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by researching Encore’s values and culture. Show us how your skills align with our mission of delivering outstanding service and genuine care. We love seeing candidates who resonate with our ethos!
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We want to see your personality shine through! Think about examples from your past experiences that highlight your attention to detail and problem-solving skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us that you’re genuinely interested in the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team.
We think you need these skills to ace Utilities Property Administrator in Peterborough
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to reflect the skills and experiences that match the Utilities Property Administrator role. Highlight your attention to detail and organisational skills, as these are key for us at Encore.
Showcase Your Communication Skills:Since we value communication and teamwork, don’t forget to demonstrate your written and verbal communication abilities in your application. Use clear and concise language to show us how you can effectively liaise with clients and suppliers.
Highlight Relevant Experience:Even if you don’t have direct experience in service charge client accounting, share any relevant roles or tasks that showcase your ability to manage processes and solve problems. We love seeing how candidates can bring their unique experiences to our team!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Encore!
How to prepare for a job interview at Encoreestates
✨Know the Company Inside Out
Before your interview, take some time to research Encore and their approach to residential property management. Understand their mission, values, and what makes them stand out in the industry. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Organisational Skills
As a Utilities Property Administrator, being organised is key. Prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Highlight your time management skills and how you prioritise work to meet tight deadlines, as this aligns perfectly with what Encore is looking for.
✨Demonstrate Your Problem-Solving Abilities
Expect questions about how you handle challenges, especially regarding billing queries or supplier issues. Prepare specific scenarios where you've resolved problems efficiently. This will illustrate your proactive approach and ability to maintain smooth operations, which is crucial for the role.
✨Emphasise Teamwork and Communication
Encore values collaboration and communication, so be ready to discuss how you work within a team. Share examples of how you've built strong working relationships in previous roles and how you ensure clear communication, especially when liaising with clients and suppliers. This will show that you fit well with their culture.
