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- Tasks: Keep our Cambridge offices clean, organised, and stocked with essentials.
- Company: Encore is a leading residential property management company focused on exceptional customer experiences.
- Benefits: Enjoy competitive pay, reliable hours, and a positive workplace culture.
- Why this job: Join a fun, collaborative team where your efforts make a real impact every day.
- Qualifications: We seek proactive, reliable, detail-oriented individuals who love staying organised.
- Other info: Opportunities for career progression available as you grow with us.
The predicted salary is between 16000 - 17500 £ per year.
At Encore, we’re here to make residential property management feel personal, thoughtful, and seamless. Since we opened our doors in 2004, our mission has been simple: to deliver an outstanding experience for every customer, with genuine care at the heart of everything we do. We don’t just look after buildings, we look after the people who call them home, treating each property as if it were our own.
The Encore culture not only attracts the brightest talent, but also industry recognition as we\’ve been awarded Employer of the Year on many of occasions. Our ambition is to be regarded as the most professional managing agent in the country – with a team of exceptional people who are energised by what they do. Were all about communication, collaboration, teamwork – and having fun while we work. By creating an inviting environment for our people to be inspired, learn and flourish can make all the difference.
Location: Cambridge
Hours: 25 hours per week Monday to Friday 8.15am – 1.15pm
Salary: £16,000 – £17,500 (part time equivalent)
Are you a positive person that takes pride in keeping spaces spotless, organised, and running smoothly? Do you love bringing a sense of calm and order and personality to a busy workplace? If you\’re proactive, detail-focused and love adding a bit of behind-the-scenes magic, then we want you on our friendly team!
Reporting into our Directors\’ Assistant and National Branch Office Manager, we’re on the lookout for Office Support/Housekeeper to keep our two Cambridge offices gleaming, well-stocked, and ready for action every day.
What You\’ll Be Doing:
You’ll be the go-to person for ensuring our offices are always clean, tidy, and stocked with the essentials. From meeting rooms to kitchens, you\’ll help create a welcoming, professional environment that keeps our teams running smoothly. Key responsibilities include:
Setting up and tidying boardrooms, meeting spaces and training rooms
- Keeping kitchens clean, dishwashers running, and coffee stations filled
- Ensuring toilets are clean and well-stocked (especially visitor areas)
- Regular laundry of towels and tea towels
- Monitoring fridge contents and keeping things fresh
- Managing stock of milk, tea, coffee, sugar & other kitchen items
- Replenishing printer paper and monitoring recycling areas
- Stocktaking and restocking office stationery and cleaning supplies
- Transporting internal post between the two Cambridge offices
What You’ll Bring:
We’re looking for someone who’s:
Proactive – You spot things before they become a problem
Reliable – You are a great team worker and like to keep things ticking
Detail-Oriented – You notice when a surface isn’t quite right or a cupboard is running low
Organised & Efficient – You love a list and enjoy ticking tasks off!
What You’ll Get:
A role where you’re truly valued and appreciated
A positive, people-first workplace culture
Competitive pay and reliable hours
The chance to make a visible impact every day
Career progression – There is also the opportunity to get more involved in the tasks of the Directors\’ Assistant and National Branch Office Manager as you progress in your time with us.
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Office Support/Housekeeper Group · Cambridge · employer: Encoreestates
Contact Detail:
Encoreestates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Support/Housekeeper Group · Cambridge ·
✨Tip Number 1
Familiarise yourself with Encore's values and mission. Understanding their focus on personal, thoughtful service will help you align your responses during any interviews or conversations, showing that you're a great fit for their culture.
✨Tip Number 2
Highlight your proactive nature in any discussions. Since the role requires someone who can spot issues before they arise, share examples from your past experiences where you've successfully anticipated needs or solved problems before they escalated.
✨Tip Number 3
Demonstrate your attention to detail by discussing specific instances where your organisational skills made a difference. Whether it’s keeping a workspace tidy or managing supplies efficiently, these examples will showcase your suitability for the role.
✨Tip Number 4
Engage with the team culture during your interactions. Show enthusiasm for teamwork and collaboration, as Encore values a friendly work environment. Mention any previous experiences where you contributed positively to a team dynamic.
We think you need these skills to ace Office Support/Housekeeper Group · Cambridge ·
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualities Encore is looking for. Tailor your application to highlight how your skills and experiences align with their needs.
Craft a Personal Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention specific examples of how you have maintained cleanliness and organisation in previous roles, showcasing your proactive and detail-oriented nature.
Highlight Relevant Experience: In your CV, emphasise any previous experience in office support or housekeeping roles. Use bullet points to clearly outline your responsibilities and achievements, focusing on your reliability and efficiency.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application demonstrates your attention to detail, which is crucial for this role.
How to prepare for a job interview at Encoreestates
✨Show Your Proactive Nature
During the interview, highlight examples of how you've taken initiative in previous roles. Discuss situations where you spotted issues before they became problems, as this aligns perfectly with what the company is looking for.
✨Emphasise Teamwork
Since the role involves collaboration, be sure to share experiences that showcase your ability to work well within a team. Mention any specific instances where your contributions helped keep things running smoothly.
✨Demonstrate Attention to Detail
Prepare to discuss how you ensure cleanliness and organisation in your work. Provide examples of how your detail-oriented approach has made a difference in past jobs, especially in maintaining a tidy environment.
✨Express Your Organisational Skills
Talk about your methods for staying organised and efficient. Share how you manage tasks and prioritise responsibilities, as this will resonate with the company's need for someone who loves ticking tasks off a list.
