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- Tasks: Manage residential estates, ensuring exceptional service and financial oversight.
- Company: Encore, a leading residential property management company with a personal touch.
- Benefits: Competitive salary, growth opportunities, and a fun, supportive team environment.
- Why this job: Make a real impact in clients' lives while advancing your career in a dynamic role.
- Qualifications: Degree or equivalent, 5+ years in property management, strong financial and communication skills.
- Other info: Hybrid working model: 2 days in the office, 2 from home, 1 on site.
The predicted salary is between 36000 - 60000 £ per year.
At Encore, we’re here to make residential property management feel personal, thoughtful, and seamless. Since we opened our doors in 2004, our mission has been simple: to deliver an outstanding experience for every customer, with genuine care at the heart of everything we do. We don’t just look after buildings, we look after the people who call them home, treating each property as if it were our own. The Encore culture not only attracts the brightest talent, but also industry recognition as we’ve been awarded Employer of the Year on many occasions. Our ambition is to be regarded as the most professional managing agent in the country - with a team of exceptional people who are energised by what they do. We’re all about communication, collaboration, teamwork – and having fun while we work. By creating an inviting environment for our people to be inspired, learn and flourish can make all the difference.
The Role
We are looking for an enthusiastic and skilled Estate Manager to coordinate resources and manage a diverse portfolio of residential estates. This pivotal role will allow you to showcase your expertise in financial management, maintenance coordination, and client communication while providing exceptional service to our customers.
What You’ll Do
- Milestone Management: Ensure cyclical tasks and reactive works are completed on time and achieve Key Performance Indicator (KPI) targets.
- Financial Oversight: Prepare and manage annual budgets, generate purchase orders, and monitor income and expenditure for financial health.
- Maintenance Management: Implement and oversee planned maintenance schedules, conduct site inspections, and ensure timely resolution of maintenance issues.
- Customer Service Excellence: Maintain strong client relationships, lead meetings, and resolve resident inquiries and complaints with professionalism and diplomacy.
What You’ll Bring
- A degree or equivalent education, with TPI Part 1 certification essential.
- 5+ years of relevant management experience, ideally in estate or property management.
- Strong financial acumen, including budget management and cost control.
- Excellent communication and interpersonal skills, with a focus on customer satisfaction.
Why Work with Us?
- Great Team Environment: You’ll be part of a friendly, supportive team that works hard and has fun along the way.
- Growth Opportunities: We believe in helping our people grow. With extensive training and development, you’ll have plenty of opportunities to advance your career.
- Competitive Salary & Perks: We offer a competitive salary, benefits, and a positive workplace culture where your contributions are valued.
At Encore, we pride ourselves on delivering outstanding service and managing valuable residential estates with expertise and care. This is your opportunity to grow into a leadership role while making a real impact in the lives of our clients. Encore operates a hybrid working model, for this role the requirement is 2 days in the office, 2 days from home and 1 day on site.
Estate Manager in Nottingham employer: Encoreestates
Contact Detail:
Encoreestates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estate Manager in Nottingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field and let them know you're on the lookout for an Estate Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Showcase your skills! When you get the chance to meet potential employers, whether at networking events or interviews, be ready to talk about your financial management expertise and how you've handled maintenance issues in the past. Real-life examples will make you stand out!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After any meeting or interview, drop a quick thank-you email to express your appreciation and reiterate your interest in the role. It keeps you fresh in their minds and shows your enthusiasm.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining our team. Plus, it gives you a chance to showcase your personality and passion for property management right from the start.
We think you need these skills to ace Estate Manager in Nottingham
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for property management shine through. We want to see how much you care about creating a great living experience for residents, just like we do at Encore.
Tailor Your CV: Make sure your CV highlights relevant experience that aligns with the Estate Manager role. Focus on your financial management skills and any customer service achievements, as these are key to what we’re looking for.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your past roles and responsibilities, so we can easily see how you fit into our team at Encore.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Encore!
How to prepare for a job interview at Encoreestates
✨Know Your Stuff
Before the interview, make sure you’re well-versed in Encore’s mission and values. Understand their approach to residential property management and think about how your experience aligns with their focus on customer care and teamwork.
✨Showcase Your Financial Savvy
Since financial oversight is key for the Estate Manager role, be prepared to discuss your experience with budget management and cost control. Bring examples of how you've successfully managed finances in previous roles to demonstrate your expertise.
✨Demonstrate Communication Skills
Communication is crucial in this role, so think of specific instances where you’ve effectively resolved client inquiries or complaints. Highlight your interpersonal skills and how you maintain strong relationships with clients and team members.
✨Ask Thoughtful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team culture, growth opportunities, or how Encore measures success in property management. This shows your genuine interest in the role and the company.