At a Glance
- Tasks: Welcome residents, solve problems, ensure safety, and manage deliveries.
- Company: Dynamic team in the heart of London focused on outstanding customer service.
- Benefits: Competitive salary, 24 days leave, health perks, and social events.
- Other info: Flexible 4 On 4 Off shifts with excellent career growth opportunities.
- Why this job: Make a real difference in people's lives while enjoying a vibrant work environment.
- Qualifications: Customer service experience preferred; strong communication skills essential.
The predicted salary is between 29500 - 29500 £ per year.
Join Our Team as a Concierge in London! Are you passionate about delivering outstanding customer service? Do you enjoy making a difference in people's day-to-day lives? We're looking for a proactive Concierge to join our dynamic team in the heart of London. If you’re committed to maintaining high standards and resolving issues efficiently, this role is perfect for you.
Location: London 1
Annual Salary: £29,500
Hours/Working Pattern: 4 On 4 Off, 8pm-8am
What You'll Be Doing:
- Welcome and Assist: Greet residents and visitors warmly, making them feel at home. Handle queries and assist with maintenance requests.
- Problem-Solving: Address issues promptly, from maintenance to emergencies, and elevate concerns as needed.
- Security: Conduct regular site walk-arounds, check IDs, and monitor CCTV to maintain building safety.
- Parcel Management: Handle and record deliveries for residents ensuring smooth communication and pick up.
- Maintain Presentation: Keep the concierge area and lobby looking presentable.
- Safety Checks: Look out for H&S hazards on site patrol, assist with fire alarm, emergency lighting, and smoke vent testing.
- Local Knowledge: Offer advice and recommendations about the local area to enhance residents’ experience.
What You'll Bring:
- Experience as a concierge is a plus, but a strong customer service or security background is equally valued.
- Excellent communication skills – both written and verbal.
- Health & safety qualifications are advantageous but not essential.
- A positive, can-do attitude, attention to detail, and the ability to handle responsibilities with care.
Perks of Joining Us:
- 24 Days Annual leave (Inclusive of Bank holidays)
- Cycle to Work Scheme
- MediCash
- SmartHealth – Online health services for you and your immediate family.
- Eye Care Vouchers to support your well-being.
- Perkbox Rewards to enjoy exclusive offers.
- Company Social Events
- Pension Plan
Night Concierge - London 1, SE16 employer: Encoreestates
Encoreestates is an excellent employer, offering a supportive work culture that values collaboration and professional growth. With a hybrid working model based in the vibrant city of Cambridge, employees benefit from flexible working arrangements, competitive salaries, and ample training opportunities to enhance their skills and advance their careers.
