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- Tasks: Keep our residential estate clean and well-maintained while providing top-notch customer service.
- Company: Join a dedicated team focused on creating a welcoming community in Brentford.
- Benefits: Enjoy 20 days of annual leave, health services, and exciting company events.
- Why this job: Be part of a supportive culture that values teamwork and community impact.
- Qualifications: Experience in cleaning or maintenance, a full UK driving licence, and strong communication skills required.
- Other info: Work Monday to Friday, 7:30am-4pm, with opportunities for personal growth.
The predicted salary is between 23000 - 30000 £ per year.
As an Estate Operative, you will be responsible for ensuring the smooth day-to-day upkeep of a residential estate. Your duties will include maintaining the quality of internal and external communal areas, carrying out routine maintenance, and delivering excellent customer service to residents and visitors.
- Location:Brentford, London, TW8
- Annual Salary: £27,352
- Hours/Working Pattern: Monday to Friday, 7:30am-4pm
Key Responsibilities
- Ensure all communal areas are clean and well-maintained at all times
- Conduct regular site inspections and report faults or maintenance issues to the Development/Estate Manager
- Carry out and oversee minor maintenance tasks, such as adjusting doors, hinges, and handles
- Assist with waste management, ensuring bins are accessible for collection and bin stores are kept clean
- Maintain car parks and cycle storage areas, ensuring they remain clean, secure, and hazard-free
- Support soft landscaping tasks, including watering and leaf/weed removal
- Assist with system testing, including emergency lighting, fire alarms, and water features
- Monitor and understand the operation of Building Management Systems and mechanical/electrical plant equipment
- Ensure all contractors adhere to Health & Safety regulations while on-site
- Provide security by monitoring access, overseeing CCTV, checking visitor IDs, and conducting regular patrols
What We’re Looking For
- Experience in cleaning, gardening, or minor maintenance
- A good standard of education
- A full, clean UK driving licence
- Competency in using a smartphone
- Legal right to work in the UK
- A practical, hands-on approach with skills in maintenance, plumbing, fencing, or small works
- Strong communication and customer service skills when interacting with residents
- A positive and proactive attitude with good problem-solving abilities
Benefits:
- 20 Days annual leave
- Cycle to work scheme
- SmartHealth online health service available for you and immediate family
- Eye care vouchers
- Company social events
- Perkbox rewards
- Pension
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Cleaner & Estate Operative - Brentford, TW8 Operations - Site Based · Brentford employer: Encoreestates
Contact Detail:
Encoreestates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaner & Estate Operative - Brentford, TW8 Operations - Site Based · Brentford
✨Tip Number 1
Familiarise yourself with the specific duties of an Estate Operative. Understanding the day-to-day tasks, such as maintaining communal areas and conducting site inspections, will help you demonstrate your knowledge during any interviews.
✨Tip Number 2
Highlight any relevant experience in cleaning, gardening, or maintenance when networking. Connect with professionals in these fields on platforms like LinkedIn to gain insights and potentially get referrals for the position.
✨Tip Number 3
Prepare to discuss your customer service skills. Since you'll be interacting with residents and visitors, think of examples where you've provided excellent service or resolved issues effectively.
✨Tip Number 4
Showcase your problem-solving abilities by thinking of scenarios where you've had to troubleshoot maintenance issues. Being able to articulate these experiences can set you apart from other candidates.
We think you need these skills to ace Cleaner & Estate Operative - Brentford, TW8 Operations - Site Based · Brentford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in cleaning, gardening, or minor maintenance. Emphasise any customer service skills and practical abilities that align with the responsibilities of an Estate Operative.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role. Mention specific experiences that demonstrate your hands-on approach and problem-solving skills, as well as your ability to maintain communal areas and provide excellent service.
Highlight Relevant Qualifications: If you have any certifications related to health and safety, maintenance, or customer service, be sure to include them. This will show that you are well-prepared for the responsibilities outlined in the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at Encoreestates
✨Show Your Experience
Make sure to highlight any previous experience you have in cleaning, gardening, or minor maintenance. Be ready to discuss specific tasks you've handled and how they relate to the responsibilities of the Estate Operative role.
✨Demonstrate Customer Service Skills
Since this role involves interacting with residents and visitors, be prepared to share examples of how you've provided excellent customer service in the past. This could include resolving issues or ensuring a positive experience for others.
✨Know the Basics of Health & Safety
Familiarise yourself with basic health and safety regulations, especially those relevant to maintenance and cleaning. Being able to discuss these during your interview will show that you take safety seriously and understand its importance on-site.
✨Ask Insightful Questions
Prepare some thoughtful questions about the estate and its operations. This shows your genuine interest in the role and helps you understand what will be expected of you as an Estate Operative.
