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- Tasks: Lead the setup and operation of audio-visual systems for events, ensuring customer satisfaction.
- Company: Join a dynamic team at a leading audio-visual company focused on excellence.
- Benefits: Competitive pay, flexible hours, and opportunities for skill development.
- Why this job: Be at the forefront of live events, making unforgettable experiences come to life.
- Qualifications: Experience with audio equipment and strong problem-solving skills required.
- Other info: Great chance to grow your career in a fast-paced, creative environment.
The predicted salary is between 36000 - 60000 £ per year.
The Technical Lead is responsible for intermediate level set up and operation of small to large-scale audio-visual systems in an event environment while ensuring complete customer satisfaction. This position reports to a Technical Supervisor, Technical Manager, Technical Events Manager or Senior Project Manager subject to function/region.
Key Job Responsibilities
- Equipment Operation
- FOH setting up and operating mixing consoles (Yamaha, Allen & Heath, DiGiCo)
- Building RF systems (Sennheiser, Shure)
- Building and tuning PA systems from 2 speaker meeting rooms to large shows with combinations of line array and distributed point source systems (D&B, Martin Audio, L’Acoustics)
- Setting up comms systems (RTS, Tecpro, GreenGo)
- Setting up line systems and mics for live acts
- Operating monitors for live acts
- Leading teams on builds, shows and derig
- Troubleshoot technical issues and resolve problems quickly as they arise
- Complies with all Company security and safety measures.
- Ensures equipment is secure from theft and/or damage when in use.
- Adhere to health and safety regulations and wear appropriate PPE.
- Report all health and safety issues to the HSE Manager or appropriate Manager onsite.
- Deliver World Class Service - Provides excellent service and strive to exceed the expectations and needs of internal and external customers.
- Value People - Be a leader, mentor and coach for other Technicians on Encore’s Delivering World Class Service philosophy.
- Maintains a positive relationship with all clients through effective communication.
- Meets with guests on site to ensure that their needs are met and the equipment setup is working properly.
- Monitors events and checks in on customers throughout the day.
- Understands and fosters the hotel/client relationship.
- Understands the technical aspects of the job and demonstrates advanced operational ability to troubleshoot and problem solve with equipment and software issues.
Technical Lead (Audio) employer: Encore
Contact Detail:
Encore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Lead (Audio)
✨Tip Number 1
Network like a pro! Attend industry events and meet-ups where you can connect with other audio-visual professionals. Don’t be shy; introduce yourself and share your passion for tech. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your previous work with audio-visual systems. Include photos, videos, or even testimonials from clients. This will give potential employers a taste of what you can bring to their team.
✨Tip Number 3
Prepare for interviews by brushing up on your technical knowledge. Be ready to discuss specific equipment you've worked with, like Yamaha or DiGiCo consoles. Show them you’re not just a techie but also someone who can lead a team and deliver world-class service.
✨Tip Number 4
Apply through our website! We love seeing candidates who are genuinely interested in joining our team. Make sure to highlight your customer service skills and technical expertise in your application to stand out from the crowd.
We think you need these skills to ace Technical Lead (Audio)
Some tips for your application 🫡
Show Your Technical Skills: Make sure to highlight your experience with audio-visual systems in your application. We want to see your familiarity with mixing consoles and PA systems, so don’t hold back on those details!
Customer Service is Key: Since this role involves a lot of client interaction, let us know about your customer service experience. Share examples of how you've gone above and beyond to ensure client satisfaction in past roles.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon unless it's relevant to the role. Make it easy for us to see why you’re a great fit!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Encore
✨Know Your Gear
Make sure you’re familiar with the specific audio-visual equipment mentioned in the job description, like Yamaha and DiGiCo mixing consoles. Brush up on your knowledge of RF systems and PA setups, as you might be asked to demonstrate your understanding or even troubleshoot a scenario during the interview.
✨Showcase Your Customer Service Skills
Since delivering world-class service is key, prepare examples of how you've exceeded customer expectations in past roles. Think about times when you’ve had to communicate effectively with clients or resolve issues on the spot—these stories will highlight your ability to maintain positive relationships.
✨Demonstrate Leadership Experience
As a Technical Lead, you’ll be expected to lead teams. Be ready to discuss your leadership style and provide examples of how you’ve mentored or coached others in previous positions. This could include leading builds or managing live events, so think of specific instances where you took charge.
✨Prepare for Technical Challenges
Expect some technical questions or scenarios that test your problem-solving skills. Brush up on common troubleshooting techniques for audio-visual systems and be prepared to explain your thought process. Showing that you can think on your feet will impress your interviewers.
