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- Tasks: Lead a dynamic accounting team and ensure high-quality service charge accounts.
- Company: Encore, a leading residential property management company with a supportive culture.
- Benefits: Competitive salary, flexible working, and extensive training opportunities.
- Other info: Great growth potential and a positive work environment.
- Why this job: Join a fun team and make a real impact in property management.
- Qualifications: ACCA, CIMA or ACA qualification preferred; managerial experience required.
The predicted salary is between 40000 - 50000 £ per year.
Encore is a residential property management company dedicated to delivering an outstanding experience for every customer.
Lead a talented accounting team, shape best practice, and play a key role in delivering accurate, high‑quality service charge accounts across a varied property portfolio. We’re looking for a confident and detail‑focused Service Charge Accounts Coordinator to take ownership of the service charge accounting function for a dedicated portfolio of estates.
What You’ll Be Doing
- You’ll be at the heart of the service charge accounting operation, ensuring company policies and procedures are applied consistently, accurately and on time.
- Preparing service charge and RMC accounts, raising demands and completing bank reconciliations for a small portfolio of estates.
- Monitoring cashflow across your estates and identifying potential issues before they become problems.
- Managing a team of Service Charge Accountants, ensuring key milestones are completed accurately and on schedule.
- Holding regular team meetings and one‑to‑ones to support performance, development and engagement.
- Coaching, mentoring and training team members where needed.
- Allocating tasks effectively across the team.
- Carrying out internal reviews of service charge accounts in line with Review Matrices.
- Championing the Encore Way and setting a positive example for your team.
- Completing annual staff appraisals and probation reviews.
- Managing ground‑rent remittances to freeholders.
- Supporting budget reviews.
- Handling corporation tax administration.
- Working with the Service Charge Accounts Manager to improve systems, refine procedures and strengthen commercial awareness across the team.
What We’re Looking For
- ACCA, CIMA or ACA qualification, or qualified by experience.
- Experience preparing year‑end accounts.
- Experience working in an accountancy practice, desirable but not essential.
- At least 2 years’ managerial or supervisory experience.
- Experience using Qube Property Management software, advantageous but not essential as full training will be provided.
Skills and Experience
- Excellent time‑management, prioritisation and diary management skills.
- Strong team leadership skills, with the ability to motivate others and create a positive, can‑do culture.
- Excellent numeracy and analytical skills, with confidence handling financial information.
- Clear and professional communication skills, both written and verbal.
- Strong IT skills, including proficiency in Microsoft Office, particularly Excel.
- Competence with mail merging.
- The ability to build strong working relationships across different teams and departments.
Why Work with Us?
- Great team environment: You’ll be part of a friendly, supportive team that works hard and has fun along the way.
- Growth opportunities: We believe in helping our people grow. With extensive training and development, you’ll have plenty of opportunities to advance your career.
- Competitive salary for this role; the requirement is 1 day in the office, 4 days from home.
If you’re an experienced service charge accounting professional who enjoys leading teams, solving problems and driving standards, we’d love to hear from you!
Service Charge Accounts Team Lead employer: Encore
Contact Detail:
Encore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Charge Accounts Team Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management and accounting sectors. Attend industry events or join relevant online groups to meet potential employers and get insider info on job openings.
✨Tip Number 2
Prepare for interviews by researching Encore and understanding their values. Be ready to discuss how your experience aligns with their mission of delivering outstanding customer experiences. Show them you’re not just another candidate!
✨Tip Number 3
Practice your leadership skills! Think of examples where you've successfully managed a team or solved a problem. Be ready to share these stories during interviews to demonstrate your fit for the Service Charge Accounts Team Lead role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Encore team. Let’s get you that dream job!
We think you need these skills to ace Service Charge Accounts Team Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your managerial experience and any relevant qualifications like ACCA, CIMA, or ACA. We want to see how you can lead a team and manage service charge accounts!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Service Charge Accounts Team Lead role. Share specific examples of your past achievements and how they relate to the responsibilities outlined in the job description.
Showcase Your Leadership Skills: Since this role involves managing a team, make sure to highlight your leadership style and any successful team projects you've led. We love seeing how you motivate others and create a positive work environment!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Encore!
How to prepare for a job interview at Encore
✨Know Your Numbers
As a Service Charge Accounts Team Lead, you'll need to demonstrate your confidence with financial information. Brush up on key accounting principles and be ready to discuss your experience with preparing service charge accounts and bank reconciliations. This will show that you’re not just familiar with the numbers, but that you can handle them with ease.
✨Showcase Your Leadership Skills
Since this role involves managing a team, be prepared to share examples of how you've successfully led teams in the past. Think about specific situations where you motivated your team or resolved conflicts. Highlighting your ability to create a positive culture will resonate well with the interviewers.
✨Familiarise Yourself with Encore's Values
Understanding the company culture is crucial. Research Encore’s values and think about how they align with your own work ethic. Be ready to discuss how you can champion the 'Encore Way' and set a positive example for your team, as this will show that you’re a good fit for their environment.
✨Prepare Questions
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the team dynamics, the challenges they face, or how success is measured in this role. This not only shows your interest in the position but also helps you gauge if it’s the right fit for you.