At a Glance
- Tasks: Ensure high-quality living standards and manage maintenance for a luxury residential development.
- Company: Prestigious residential development in Greenwich, SE10.
- Benefits: Competitive salary, Monday to Friday hours, and opportunities for professional growth.
- Why this job: Be a key player in creating exceptional living experiences for residents.
- Qualifications: Experience in facilities management and strong team leadership skills required.
- Other info: Join a dynamic team focused on excellence and resident satisfaction.
The predicted salary is between 60000 - 70000 £ per year.
We’re looking for an experienced Facilities Manager to support the smooth operation of a high-end residential development based in Greenwich. In this role, you will ensure a high-quality living environment for residents while maintaining the property to exceptional standards.
Location: Greenwich, SE10
Salary: £60,000-£70,000
Hours: Monday to Friday, 8am-5pm
Previous experience in a large, complex and high-end residential development is essential for this role.
The Role
As the Facilities Manager, you will support the Development Manager in maintaining estate standards, leading planned and reactive maintenance activity, managing contractors, overseeing compliance, and ensuring the communal areas are impeccably maintained and presented. You will provide a consistent on-site presence and deliver exceptional customer service to residents and visitors.
What You’ll Do
- Building Management
- Carry out regular inspections of all communal areas, ensuring cleanliness, safety, and identifying any defects.
- Manage contractors, including M&E suppliers, assessing their performance and ensuring safe working practices.
- Coordinate planned and reactive maintenance, working with the Development Manager to ensure tasks are completed to required standards.
- Oversee stock control and facilitate meter readings for communal utilities.
- Conduct system testing such as emergency lighting, fire alarms/smoke vents, and lift emergency lines.
- Maintain compliance records via internal systems and oversee both routine and non-routine contractor activity.
- Support estate presentation through a hands-on approach when required and monitor CCTV usage.
- Assist the Development Manager with budgeting, contract reviews, lease compliance, and refuse management.
- Maintenance & Repairs
- Request quotes and issue work orders in accordance with internal processes.
- Arrange and monitor reactive repairs through to completion.
- Follow up on emergency repairs that occur outside normal working hours.
- Communicate with residents regarding repair progress and resolution.
- Resident Services
- Assist the Development Manager with issuing and monitoring licences (pets, alterations, sublets).
- Provide a visible on-site presence as a point of contact for residents on communal issues, complaints, and emergencies.
- Monitor resident move-ins/move-outs to prevent damage and minimise disruption.
- Team Management
- Help develop cleaning and security scopes of work.
- Support staff inductions, training, and ongoing development.
- Ensure uniforms, tools, and equipment are correctly maintained and available.
- Manage and record holidays and sickness, liaising with HR.
- Support the supervision of Security, Cleaning, and other on-site teams.
- Assist with annual appraisals.
- Uphold and implement the estate’s policies and procedures.
What You’ll Bring
Experience
- Experience in facilities management within a prestigious residential development.
- Strong experience leading, mentoring, and supporting teams.
- Extensive contractor management experience.
- High-level understanding of planned maintenance (including SFG20 standards).
- Strong Health & Safety knowledge (Nebosh desirable).
Qualifications
- Either be working towards or hold an IWFM, TPI or other equivalent property/facilities management based qualification.
- Nebosh General Certificate or willingness to achieve within first year (desirable).
Skills
- Exceptional time management and task prioritisation.
- Outstanding communication skills, both written and verbal.
- Proficient in Microsoft Office (Excel, Word, Outlook).
Behaviours
- Accountability: Take ownership and see tasks through to completion.
- Attention to Detail: Passionate about delivering excellence in every aspect.
- Commitment: Proud to make a difference and go above and beyond.
- Positivity: Embrace challenges with a can-do attitude.
- Curiosity: Continuously learn, question, and seek improvement.
Why Join Us?
This is a fantastic opportunity to play a key role in maintaining a prestigious residential development. You’ll work closely with the Development Manager and wider operational team to create an exceptional living experience for residents.
Senior Facilities Manager - Greenwich, SE10 employer: Encore
Contact Detail:
Encore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Facilities Manager - Greenwich, SE10
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management field, especially those who have experience in high-end residential developments. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show up and shine! Attend industry events or local meet-ups related to facilities management. This is a great way to meet potential employers face-to-face and showcase your passion for maintaining exceptional living environments.
✨Tip Number 3
Be proactive! If you see a job that fits your skills, don’t just wait for the application window to open. Reach out directly to the company through our website and express your interest. A personal touch can make all the difference!
✨Tip Number 4
Prepare for interviews by brushing up on your knowledge of compliance and maintenance standards. Be ready to discuss how you’ve handled similar situations in the past, and don’t forget to highlight your commitment to delivering excellence in every aspect of your work.
We think you need these skills to ace Senior Facilities Manager - Greenwich, SE10
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Senior Facilities Manager. Highlight your experience in high-end residential developments and any relevant qualifications. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples of your previous work in facilities management and how you’ve delivered exceptional service to residents.
Showcase Your Skills: Don’t forget to highlight your skills in communication, time management, and contractor management. We’re looking for someone who can lead a team and maintain high standards, so make sure these skills are front and centre in your application.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Encore
✨Know Your Stuff
Make sure you brush up on your facilities management knowledge, especially in high-end residential settings. Be ready to discuss your previous experiences managing contractors and maintaining compliance, as these are crucial for the role.
✨Showcase Your Leadership Skills
Since this role involves team management, prepare examples of how you've led and supported teams in the past. Highlight any training or mentoring you've provided, as well as how you've handled challenges with a positive attitude.
✨Demonstrate Attention to Detail
Be prepared to talk about how you ensure high standards in property maintenance and resident services. Share specific instances where your attention to detail made a difference, whether it was through inspections or managing repairs.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the current challenges the development faces or how success is measured in this role. This shows your curiosity and commitment to making a difference.